Delynn Goode-Realtor
Realtor
Alvarado,Tx
Summary
- A Real Estate Agent "With Real Business Experience" I have been in Real Estate since 2013, 2 years, of which I worked as a Sales Assistant for a new home builder. I am a Top Producer and have helped many buyers and sellers over the years. I recently was awarded Broker Agent of the month for Texas. I am certified in negotiating, New construction homes, VA and CLP, Certif Listing Profession and Loan Signing Agent. I pride myself on being immediately available to my clients by phone, text and email to help and answer any questions. I am familiar with BPO's and Market Analysis. I also recently become a vendor to do PI assignments for area lenders. I am a quick learner and work well remotely. I am ready to move your assignments quickly and with great care! I look forward to learning your work process and expanding my business and real estate knowledge by venturing into other aspects.
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Thank you for your consideration!
Overview
41
41
years of professional experience
1
1
Certification
Work History
Delynn Goode-Realtor
Independent Realty
Roanoke, TX
11.2015 - Current
- I have been in Real Estate since 2013, 2 years, of which I worked as a Sales Assistant for a New home builder
- I am a Top Producer and have helped many buyers and sellers over the years
- I recently was awarded Broker Agent of the month for Texas and I am a Top Producer
- I pride myself on being Immediately available to my clients by phone, text and email to help and answer any questions
- I am familiar with BPO's and Market Analysis
- I also recently become a vendor to do PI Assignments for area lenders
- I am a quick learner and work well remotely
- I am ready to move your assignments quickly and with great care! I look forward to learning your process and expanding my business and real estate knowledge by venturing into other aspects
- RENE Cerftified-Negotiations, New Construction Certified, CLP-Cert Listing Prof, VA, Certif Loan Signing Agent,
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Educated customers about mortgage products and loan processes relevant to their needs.
- Organized open houses and other events to promote properties for sale.
Sales Assistant-New Home Construction
First Texas Homes
Kennedale, TX
03.2013 - 04.2016
- Assist buyers in home purchases and the home buying process, designing of spec homes
- Assist builders in scheduling
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Developed relationships with local real estate agents to promote awareness of new housing developments in the area.
- Prepared sales contracts in accordance with company policies and procedures.
- Generated leads through networking events, referrals, cold calls.
- Collaborated with clients to identify design needs and develop creative solutions.
- Stayed up-to-date on current design trends in order to provide fresh ideas.
Showroom Manager
Interceramic Tile- Tulsa, Ok and Dallas, Tx
Dallas, TX
08.2011 - 03.2013
- Supply, ordering, restocking showroom
- Worked
- With homeowners & builders designing tile for homes
- Assist
- Sales reps with samples and vendor showrooms
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Communicated effectively with customers regarding product selection, pricing and timeline expectations.
- Handled customer inquiries and complaints in a professional manner.
- Collaborated with external vendors and suppliers providing support services related to customer service operations.
- Participated in regular meetings with senior management team to discuss progress of projects and initiatives related to customer service operations.
- Worked closely with other departments such as sales, marketing and IT teams to ensure smooth delivery of services.
Office Manager
Office Manager. City Wide Plumbing-Sapulpa Ok
Sapulpa, Okla
10.1992 - 06.2011
- Accounts Receivable/Payable, Billing, Scheduling for up to
- 20 plumbers for New Construction and Service
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Responded to customer inquiries via phone or email in a professional manner.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Ordered supplies and equipment to maintain adequate inventory levels.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Developed and implemented office policies and procedures.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Processed payroll accurately ensuring all employees were paid on time.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Managed office inventory and placed new supply orders.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office budget to handle inventory, postage and vendor services.
- Prepared bills, invoices, and bank deposits as needed.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Processed payments from customers in accordance with company policies and procedures.
- Corresponded with customers regarding their accounts, making adjustments when necessary.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Researched and resolved discrepancies in payment processing.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Checked figures, postings, and documents for accuracy.
- Assisted with other administrative tasks as assigned.
- Processed invoices and payments accurately and promptly.
- Investigated and responded to customer inquiries related to billing issues.
- Processed invoice payments and recorded information in account database.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Managed all payments processing, invoicing and collections tasks.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Contacted vendors to follow up on late invoices.
- Performed data import, scanning, or manual keying processes to verify invoice accuracy.
- Prepared and posted weekly payments to vendors and suppliers.
Claims Processor
Silvey Insurance Companies
Tulsa, OK
11.1989 - 03.1994
- Processed claims for Homeowners
- Auto-Pers & Commercial & Workers Comp
- Adhered to all applicable laws, regulations, and company standards while processing claims.
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Maintained accurate records of all processed claims in accordance with departmental requirements.
- Assisted customers via telephone inquiries related to their specific claim status or general questions about the company's services.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
- Verified claim data correctness in preparation for processing.
Pharmacy Technician
Harding Drug-Stroud, Ok
01.1984 - 12.1989
- Office supervisor
- Accounts Receivable/Payable
- Processed
- Innsurance claims
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Organized work areas so that everything was easily accessible when needed.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified accuracy of medication labels before they were dispensed to customers.
- Managed filing of prescriptions, both electronically and manually.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received payment from customers and processed credit card transactions when necessary.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Verified prescriptions and drug labels, documents and packages.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Prepared bills, invoices, and bank deposits as needed.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Processed payments from customers in accordance with company policies and procedures.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Researched and resolved discrepancies in payment processing.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Checked figures, postings, and documents for accuracy.
- Assisted with other administrative tasks as assigned.
- Processed invoices and payments accurately and promptly.
- Managed all payments processing, invoicing and collections tasks.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Processed and sent invoices, adjustments, and credit memos to customers.
- Submitted claims to insurance companies.
Education
High School Diploma -
Stroud High School
Stroud, OK05-1984
Real Estate
Purvis Real Estate School
Fort Worth, TXSkills
- Johnson
- Ellis
- Tarrant
- Parker
- Kaufman
- Dallas
- Hill Counties
- Data Entry
- Transactions reconciliation
- Customer Service
- Interpersonal Skills
- Relationship Building
- Appointment Scheduling
- Application Review
- Document Control
- Professionalism
- Data Integrity
- Problem-solving aptitude
- Team Collaboration
- Organizational Skills
- Paperwork Processing
- Task Prioritization
- Recordkeeping Organization
- Problem-solving abilities
- Excellent Communication
- Self Motivation
- Records Management
- Effective Communication
- Time management abilities
- Claims Processing
- 10-Key Touch
Affiliations
- NAR
- NTREIS
- Metrotex
- GTAR
Certification
- New Construction Certified
- CLA-Cert Listing Agent
- VA
- RENE
- Certified negotiator
Servicesprovided
- Accurate BPO's in 24 hours
- Quick response time by phone, text or email
Insurance - Policy
$1,000,000 Errors & Omissions Insurance Policy
Awards
- Broker
- Agent of the month for Texas, 01/01/2023
- 7 Star Award from Broker
- Agent, 01/01/2016
- Agent, 01/01/2017
- Agent, 01/01/2018
- Agent, 01/01/2019
- Agent, 01/01/2021
- Agent, 01/01/2022
- Texas Agent of the month with Broker
- Agent, 01/01/2023
Accomplishments
- CLP-Certified Listing Professional
- Top Producer/ Multiple Awards
- RENE-Certified Negotiator
- Certified Loan Signing Agent
- Certified in New Construction Homes
- Certified in VA
References
References available upon request.
Timeline
Delynn Goode-Realtor
Independent Realty
11.2015 - Current
Sales Assistant-New Home Construction
First Texas Homes
03.2013 - 04.2016
Showroom Manager
Interceramic Tile- Tulsa, Ok and Dallas, Tx
08.2011 - 03.2013
Office Manager
Office Manager. City Wide Plumbing-Sapulpa Ok
10.1992 - 06.2011
Claims Processor
Silvey Insurance Companies
11.1989 - 03.1994
Pharmacy Technician
Harding Drug-Stroud, Ok
01.1984 - 12.1989
High School Diploma -
Stroud High School
Real Estate
Purvis Real Estate School