Delynn Hurd

I am a confident and exceptional administrative leader having managed multiple managers' calendars, inventory for technicians, while also managing contracts and billing for 200+ clients. With a proven track record of having strong organization and team leadership skills, I can also bring positivity, support and a creative mindset to any team. I pride myself on taking ownership of challenging problems, seeking new and efficient streamlining methods, maintaining high standards and assisting my manager(s) with achieving their commercial objectives. With a desire and passion for continuous professional and personal development, I am confident that I can add value to your team by always ensuring that your customers receive high-quality communication and service. With 6+ years experience in customer service, 3 years experience in similar administrative roles and a Bachelors Degree in Business Administration, I am confident that I can be relied upon to deliver anything that I set out to achieve.

• Successfully integrated and installed a tool on company website that increased customer payments by 20% within 3 to 4 months of launching. Organized the rollout of training information to company staff.
• Company saw their "past due" accounts go from 60% to 15% due to my efforts of emails and phone calls.
• Streamlined audit processes, inter-departmental communications and ticket tracking.
• Recognized for being a supportive and team-building leader by manager and coworkers.