De'Lynn Livingston
Lucedale,MS
Summary
Organized and dependable candidate looking for a life long career and is successful at managing multiple priorities with a hard working attitude with the willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
C Spire
12.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Police Officer
City Of Lucedale
02.2023 - 12.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Fiber Groundman
Ervin Cable Construction
01.2022 - 11.2022
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.
Personal Trainer
Crunch Fitness
03.2021 - 01.2022
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
Education
Associate of Applied Science - Cyber Security Technology
Mississippi Gulf Coast Community College
Perkinston, MS08.2025
High School Diploma -
George County High School
Lucedale, MS05.2019
Skills
- Class D CDL
- Experience in bucket truck operations
- Experience with hand and power tools
- Electrical safety procedures
- Experience in technical troubleshooting
- Experience in high pressure critical thinking
- CPR Certified
- BLS Certified
- College credits in: English 1&2, General Psychology, Anatomy and Physiology 1&2, Microbiology, & World Civilization
Timeline
Customer Service Representative
C Spire
12.2023 - Current
Police Officer
City Of Lucedale
02.2023 - 12.2023
Fiber Groundman
Ervin Cable Construction
01.2022 - 11.2022
Personal Trainer
Crunch Fitness
03.2021 - 01.2022
Associate of Applied Science - Cyber Security Technology
Mississippi Gulf Coast Community College
High School Diploma -
George County High School