"I am proficient in Microsoft Office, with over 5 years of experience using Word, Excel, PowerPoint, and Outlook
Hi, I’m
Delyse Wallace
Manager/ Nanny
20019 Rustlewood Dr Humble ,TX
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
18
years of professional experience
2
Certifications
1
Language
Work History
Private ClientHouston, TX
Professional Nanny
02.2015 - Current
Job overview
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
- Implemented creative learning strategies to assist with homework completion, enhancing academic performance.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
Bluewave Express Carwash 2005 FM 1960 Rd W Houston Tx 77338
Manager of Operations
04.2018 - 03.2024
Job overview
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching .
- Handled problematic customers and clients to assist lower-level employees and maintain excellent.
The Abbey At Westminster PlazaHouston, TX
Medical Assistant/In Home Care
02.2006 - 05.2009
Job overview
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Houston Community CollegeHouston, TX
from Early Childhood Education
Richard Ishmael Secondary School Georgetown,Guyana
High School
National Institute of TechnologyHouston, TX
from Medical Assisting
05.2006
Skills
Safe Driving Record
Strong Work Ethic
Early Childhood Education
Heartsaver First Aid CPR AED
Sleep Training Methods
Logistics Management
Customer Service Management
Business Forecasting
Financial Oversight
HIPAA Compliance
Medical office administration
Medical Terminology
Procedure Assistance
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Successfully transitioned facility to use of Program Microsoft office.
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing .
Software
Interests
Cooking
Reading
Learning about Insurance/ finances
Gardening
Certification
CNA - Certified Nurse Assistant
Additional Information
- References
- Irma Allyene 832-775-3087
- Latrice Comer 832-640-7099
- Kia Rolland 832-814-6414
Timeline
Manager of Operations
Bluewave Express Carwash
04.2018 - 03.2024
Professional Nanny
Private Client
02.2015 - Current
CMA - Certified Medical Assistant
05-2007
CNA - Certified Nurse Assistant
03-2006
Medical Assistant/In Home Care
The Abbey At Westminster Plaza
02.2006 - 05.2009
Houston Community College
from Early Childhood Education
Richard Ishmael Secondary School
High School
National Institute of Technology
from Medical Assisting