Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Dema Hamed

Town and Country,MO

Summary

Dynamic Strategic Leader with a proven track record of driving high productivity and delivering exceptional results. Known for inspiring teams, optimizing processes, and resolving challenges swiftly to ensure seamless operations and project success. Adept in communication, adaptability, and problem-solving, with a focus on leading teams to achieve and exceed goals. I bring significant value to the table, and the cost of losing me is felt long after I’ve moved on.

Overview

1
1
year of professional experience

Work History

Mini-MYSTL Leader

IFGSTL
Ballwin, MO
09.2023 - Current
  • Developed engaging and enjoyable craft concepts for kids.
  • Proposed captivating themes for children's Islamic lectures.
  • Supported planning and preparation efforts for events.
  • Provided assistance to kids in executing artistic activities.
  • Addressed inquiries from parents regarding event organization.
  • Facilitated community engagement through child-inclusive event recruitment.
  • Contributed to ensuring efficient setup and breakdown of events.
  • Acknowledged positive behavior in children to encourage consistent improvement.
  • Facilitated resolution of difficulties faced by co-volunteers.
  • Helped bring in supplies for crafts.
  • Fostered a positive and fun environment for kids to feel safe in.
  • Delivered educational talks on Islamic topics for kids.
  • Provided individualized attention to children requiring extra support.
  • Directed the administration of children's basketball league for ages 9–13.
  • Led practice sessions and organized games for children's basketball teams.
  • Managed logistics of setting up and cleaning after basketball league activities.
  • Managed organization and distribution of name tags for children.
  • Processed registrations for children efficiently and accurately.
  • Performed quick and effective financial transactions.
  • Collaborated on apparel decisions to enhance brand appeal for kids.
  • Organized and maintained consistent weekly plans for basketball league activities.
  • Designed recognition awards for top-performing team members.
  • Structured teams considering players' abilities and growth prospects for the basketball league.

MYSTL Leader

MYSTL Girls
Ballwin, MO
08.2023 - Current
  • Coordinated plans and specific event needs with internal personnel.
  • Created floor plans, seating arrangements, and other visuals as needed for each event.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Handled customer service inquiries related to specific events or venues.
  • Chose facilities, inspected spaces, and planned setup and execution to exceed expectations.
  • Implemented comprehensive marketing strategies, including social media, email campaigns, and print advertising to maximize event attendance.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Organized weekly Islamic lectures with responsibilities including setup and clean up.
  • Handled detailed logistics planning for multiple functions.
  • Facilitated monthly engagement activities geared towards teenagers.
  • Allocated duties strategically to maximize event performance.
  • Executed additional responsibilities delegated by leadership.
  • Implemented new methods aimed at increasing participation rates.
  • Devised creative solutions to challenges encountered by leadership.
  • Produced a variety of pastries for community charity events.
  • Utilized persuasive skills to boost pastry sales for fundraising.
  • Collaborated with charity organizations to support community initiatives.
  • Implemented strategies in organizing outreach program increasing turnout.

Cashier

First Wok
O'Fallon, MO
09.2023 - 02.2024
  • Answered phone calls to assist customers with questions and orders.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the restaurant and its services.
  • Resolved customer complaints professionally, in accordance with restaurant policy.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of the checkout area, including countertops, registers, and floors.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered customer questions and provided store information.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Built and maintained productive relationships with employees.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Thrived in high-pressure environments to meet restaurant goals.

Education

High School Diploma -

Francis Howell High School
St. Charles, MO
05-2026

Some College (No Degree) - Nursing

St. Charles Community College
Cottleville, MO

Skills

  • Leadership & Initiative
  • Attention to Detail & Organization
  • Effective Communication & Public speaking
  • Problem-Solving & Resourcefulness
  • Multitasking & Adaptability
  • Interpersonal & Social Skills
  • Dependability & Strong Work Ethic
  • Time Management

Affiliations

  • I love to bake and read
  • I am an MMA (mixed martial artist) fighter

Accomplishments

  • Top 3% in school
  • 4.6 GPA
  • National Honor Society

Languages

Arabic
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Mini-MYSTL Leader

IFGSTL
09.2023 - Current

Cashier

First Wok
09.2023 - 02.2024

MYSTL Leader

MYSTL Girls
08.2023 - Current

High School Diploma -

Francis Howell High School

Some College (No Degree) - Nursing

St. Charles Community College

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Dema Hamed