To obtain a job that will provide me with longevity and possible forward movement.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer service consultant
Dovenmuehle Mortgage Company
Entrepreneur
Of personal protective mask
Data entry clerk
For church
Child care provider
Healthcare Giver
AUAF
02.2023 - Current
Provide healthcare service to my Grandmother and assistance as needed.
Sterilization Technician
Certified
08.2023 - 08.2025
Received deliveries to stock supply closet and manage inventory of dental products and equipment.
Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
Certified medical assistant
Prairie State College
05.2023 - 10.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Education
Prairie State College
Chicago Heights, IL
08.2023
High School Graduate -
Hillcrest High School
Country Club Hills, IL
05.2021
Skills
Call center experience
Complaint handling
Inventory tracking
Inbound call management
Customer service
Problem-solving
Accomplishments
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Awards
Debate team
Dean's list
Principles award
CCMA
NHA Exam
AHA CPR
Personal Information
Title: Ms.
Certification
Medical Administrative Assistant Certification (CMAA) - National Healthcare Association (NHA).
Certified Sterile Processing and Distribution Technician (CSPDT) - Certification Board for Sterile Processing and Distribution, Inc. (CBSPD).