DEMAJ MILES
Brooklyn Park
Summary
Dependable candidate with strong problem-solving and task prioritization skills. Proven track record of reliability and a strong work ethic. Eager to contribute skills and make a positive impact within the organization. Excited about collaborating with colleagues to achieve shared goals. Committed to delivering exceptional results and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Education Assistant
Robbinsdale Area Schools
10.2024 - 02.2025
- Assisted teachers in delivering instructional materials and managing classroom activities.
- Supported individual student needs through tailored assistance and intervention strategies.
- Facilitated communication between educators, parents, and support staff to enhance student learning outcomes.
- Implemented behavior management techniques to promote positive classroom environments.
- Monitored student progress and provided feedback to teachers for instructional adjustments.
- Participated in professional development workshops to enhance skills in special education support strategies.
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Supervised students in common areas such as cafeteria, library, and playground.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Direct Support Professional
Dungarvin
04.2023 - 03.2024
- Provide hands on assistance, encouragement, mentoring, and guidance.
- Comfort, safety, and professional growth of the individuals.
- Document progress, milestones, and action steps.
- Empower people with disabilities.
- Build relationships with staff and patients.
- Being assist of patient’s emotional needs.
- Helping debrief clients with mental and behavioral health issues.
Package Sorter
UPS
07.2022 - 02.2023
- Assisted with sorting packages
- Data entry
- Compiled resources for customers
- Maintaining a clean and organized area
- Communicated with other team members
- Invoice
Sales Associate
Total Wine
03.2021 - 05.2022
- Handled customer inquiries
- Documented, researched, and resolved customer service issues.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Anticipated needs and resolved problems to keep customers happy.
- Delivered fast and friendly service regarding questions and service complaints.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Identified causes of product malfunctions and credited affected customers.
Office Clerk
Hub Properties
06.2019 - 01.2020
- Prepared daily, weekly, and monthly reports.
- Basic accounting functions.
- Cash reconciliations and wire transfers.
- Answered, screened, and redirected inbound and outbound calls.
- Logged and reported daily for official records.
- Kept building records current with documentation of incidents, maintenance requests, or resident issues.
Education
High School -
Robbinsdale Armstrong High School
Plymouth, MN06.2019
Skills
- Communication
- Leadership
- Patience
- Direct support knowledge
- Time management
- Health and safety compliance
- Creativity
- Mentoring
- Organization
- Team building
- Critical thinking
- Adaptability
- Recordkeeping
- Customer Service
- Microsoft office
- Teacher assistance
- Classroom support
- Educational support
- Student safety
- Classroom management
- Educational assistance
Timeline
Education Assistant
Robbinsdale Area Schools
10.2024 - 02.2025
Direct Support Professional
Dungarvin
04.2023 - 03.2024
Package Sorter
UPS
07.2022 - 02.2023
Sales Associate
Total Wine
03.2021 - 05.2022
Office Clerk
Hub Properties
06.2019 - 01.2020
High School -
Robbinsdale Armstrong High School
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