Compassionate and detail-oriented professional with over two years of experience in client-facing roles and supporting vulnerable populations. Skilled in providing high-quality services, managing sensitive information, and promoting health, wellness, and independence. Knowledgeable in therapy-related activities, culturally competent service delivery, and health equity principles. Currently pursuing further education in Social Sciences to advance expertise in community health and rehabilitative services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Assistant (Temporary Assignment)
Women's Shelter
Oakland, CA
05.2022 - 02.2024
Welcomed and assisted clients, ensuring compliance with policies and procedures
Coordinated housing accommodations to meet client needs with empathy and professionalism
Managed high-volume calls, providing information and addressing inquiries about health and housing resources
Maintained confidentiality of client information, adhering to public assistance standards
Home Care Aide
Homebridge In Home Support Services (IHSS)
San Francisco, CA
03.2021 - 04.2022
Assisted clients with activities of daily living (ADLs), fostering independence and improved quality of life
Conducted assessments to connect clients with appropriate healthcare and social services
Supported therapy-related activities, emphasizing safe practices and client well-being
Community Advocate
Black Women Organized for Political Action (BWOPA)
Oakland, CA
03.2024 - 11.2024
Engaged diverse communities to promote health equity and access to resources
Facilitated educational programs on housing, wellness, and community support policies
Part-time
Education
Associate's Degree - Social Sciences
Laney College
05.2024
Skills
Therapy Assistance
ADL Instruction
Client Advocacy
Needs Assessment
Record Keeping
Confidentiality Compliance
Cultural Competency
Empathy in Service Delivery
Collaboration with Healthcare Professionals
Knowledge of Health Equity
Public Health Principles
Effective Communication
Organizational Skills
Certification
First Aid/CPR Certification
References
available upon request
Timeline
Community Advocate
Black Women Organized for Political Action (BWOPA)