Demar Wisdom

Completed specialized cleaning projects such as terminal cleanings for isolation rooms or operating room turnovers, adhering to stringent protocols to ensure patient safety.

• Enhanced facility cleanliness by diligently performing daily cleaning tasks and waste disposal.
• Continuously improved personal performance by seeking feedback from supervisors and attending relevant training sessions to enhance knowledge of industry best practices.
• Fostered a positive work environment through effective communication with team members and supervisors regarding task assignments and progress updates.
• Reduced cross-contamination risks by adhering to strict sanitation protocols for patient care areas. beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas. Clean elevators, glass, and planters in public areas.

• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
• Coordinated daily workflow through task prioritization and concise scheduling
• Supervised daily operations, including employee performance, preventive maintenance and safety
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents
• Recorded weekly supply and inventory needs and made regular orders
• Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers.

• Welcome the guest with positive attitude / provide the highest quality of service to the customer at all times Assisting guest with their loggias directing them to their rooms upon requested
• Communicated with customers to better determine specific insurance needs; offered consultative solutions and made appropriate recommendations
• Initiate or suggest plans to motivate associates to achieve work related goals Provide training for the new staff Provide ongoing supply of vacant dirty rooms to housekeepers Highlight vacant dirty rooms to be cleaned first on housekeepers boards
• Check vacant ready rooms to verify actual status Coordinate all cleaning projects Check rooms for arriving VIPs Use computers and computer systems to receive information, communicate with others, and to complete work tasks
• Facilitated the implementation of Process, projects or programs by communicating objectives across client, teams, and departments, assigning multi-phase activities to appropriate personnel and coordinating time lines to ensure successful launch.

• Trained new hires to perform cross-training exercises with experienced workers
• Maintained cleanliness of treatment rooms to ensure compliance with state and local health ordinances
• Replaced and laundered soiled towels and linens, vacuumed room and hallway carpets, scrubbed and polished floors in public bathrooms, washed and dried wished, processed inventory and order additional supplies
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors
• Greeted and welcomed all hotel guests with a smile
• Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events
• Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
• Changed bed linens and collected soiled linens for cleaning
• Disinfected and mopped bathrooms to keep them sanitary and clean.