Dynamic professional with extensive experience in emergency management and public safety, notably as a FEMA Disaster Housing Inspector at MLU Service. Proven ability to conduct thorough damage assessments and foster community relationships, ensuring effective disaster response. Strong attention to detail and exceptional problem-solving skills drive successful outcomes in high-pressure environments.
Overview
10
10
years of professional experience
Work History
FEMA Disaster Housing Inspector
MLU Service
03.2023 - Current
Supported the overall effectiveness of FEMA''s disaster response efforts through constant collaboration with fellow inspectors, emergency management personnel, and community members.
Assisted in the timely distribution of financial aid by promptly submitting detailed inspection reports to FEMA officials.
Improved community readiness by conducting thorough disaster housing inspections and providing accurate reports.
Mitigated risk for further property damage by utilizing appropriate equipment and protective gear during inspections processes.
Demonstrated exceptional attention to detail while evaluating structural integrity, habitability, and safety conditions of affected homes.
Collaborated with other inspectors and emergency management personnel during large-scale disasters for efficient response efforts.
Supported homeowners in their recovery process by providing clear information on available assistance programs.
Developed strong rapport with diverse populations impacted by natural disasters, fostering trust in the inspection process as a means towards recovery assistance accessibilities.
Maintained up-to-date knowledge of federal, state, and local building codes to ensure accurate damage assessments.
Worked closely with local government agencies to ensure understanding of community-specific needs during disaster response efforts.
Expedited inspection processes with strict adherence to FEMA guidelines and protocols.
Made and submitted reports detailing finding and any actions taken.
Re-inspected commercial and residential constructions which previously failed inspections.
Completed inspections of current construction, refurbishment and repair projects.
Reviewed drawings and assessed construction against plans.
Investigated complaints, incidents, and accidents at work sites.
Contract Security Officer for MDOC
Security Solutions of America
12.2019 - 03.2023
Detected potential threats through careful observation of behavior patterns and reported suspicious activity to appropriate authorities.
Demonstrated commitment to maintaining high ethical standards by adhering to all company policies and procedures, as well as applicable laws and regulations.
Conducted routine inspections of fire safety equipment to ensure proper functionality during emergencies.
Assisted in the development of security policies and procedures, resulting in streamlined operations.
Maintained a safe environment for staff and visitors through diligent surveillance of premises.
Collaborated with other security officers to maintain a cohesive team focused on protecting the facility.
Reduced risk of unauthorized entry by verifying identification and issuing visitor badges.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to incidents and assessed active situations for security concerns.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Checked and verified photo identification prior to granting facility access.
Examined doors, windows and gates to verify security.
Investigated suspicious activities and persons to maintain security of premises.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Solar Panel Security Supervisor
Advert Security
05.2021 - 12.2022
Recorded clock-in and clock-out times for site personnel.
Maintained 24/7 site security through regular hourly patrols.
Coordinated officer shift assignments to ensure coverage.
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Oversaw team of security officers and managed scheduling and performance evaluations.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Furniture Sales Associate & Assembler
Factory Direct
07.2017 - 11.2019
Loaded and unloaded trucks.
Put together the furniture.
Delivered furniture to customers.
Displayed furniture on the showroom floor.
Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
Contributed to a positive and welcoming store environment through excellent customer service skills.
Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Shoes Sales Associate
Jimmy Jazz
01.2015 - 06.2017
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
Conducted regular price checks, keeping customers informed of current promotions and discounts available.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Supported store management during peak hours by assisting with crowd control, line management, and additional tasks as needed.