DeMarco Gilliam
Lexington,SC
Overview
28
28
years of professional experience
Work History
Quality Control Analyst
Do it Best Corp.
Lexington, SC
01.2015 - Current
- Conducted audits of internal systems, processes, products and services in order to assess their effectiveness.
- Identified areas of improvement within current operational procedures as well as recommended best practices for future operations.
- Monitored production processes to ensure compliance with established quality control standards.
- Inspected finished goods prior to shipment ensuring conformity with customer requirements.
- Maintained records of inspection results, test methods used and other relevant information regarding quality assurance activities.
- Set and achieved product quality objectives while meeting product specifications.
Computer Operator
Do it Best
Lexington, SC
01.2015 - Current
- Performed data entry tasks, including updating customer information in databases.
- Monitored system performance, analyzed problems and provided solutions to technical issues.
- Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.
Verifier
Beverage South
West Columbia, SC
03.2012 - 01.2015
- Provided assistance in resolving discrepancies between customer records and documents.
- Controlled access to confidential information according to established guidelines.
- Evaluated the performance of automated systems used in the verification process.
- Interacted with customers via email, phone, or other communication channels to answer questions or resolve issues.
Mail Processing Clerk
USPS
Columbia, SC
06.2004 - 11.2007
- Responded promptly to customer inquiries regarding their shipments or orders.
- Monitored the quality of outgoing mail to ensure accuracy in addressing, labeling, and stamping requirements.
- Conducted routine maintenance on mailing equipment as needed.
- Organized packages according to size and weight.
- Sorted and distributed incoming mail.
- Utilized automated sorting machines to quickly sort large volumes of mail.
- Operated mail processing equipment and manually sorted mail.
Automated Logistical Specialist (92A)
US Army
Fort Hood, TX
10.1997 - 11.2004
- Created reports on inventory levels, movement of items, and stock requirements.
- Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
- Performed maintenance checks on vehicles used to transport supplies.
- Provided technical support to personnel on the use of automated logistics systems.
- Coordinated with vendors to order necessary materials as needed.
- Verified accuracy of documents prior to approving deliveries.
- Verified accuracy of incoming shipments against purchase orders.
- Prepared bills of lading for shipment of supplies.
- Provided training and guidance to new personnel on automated logistical processes.
- Identified discrepancies between actual inventory counts and computer records.
- Ensured that orders were placed in accordance with government regulations and policies.
- Assisted in loading and unloading shipments from trucks and other vehicles.
- Conducted regular physical inventories to ensure accuracy of records.
- Managed the shipping, receiving process for incoming, outgoing materials.
- Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Prepared and led staff training and instruction.
- Presented and explained work orders to team.
Education
High School Diploma -
Mid Carolina High
Prosperity, SC06-1994
Some College (No Degree) - Accounting
Fayetteville State University
Fayetteville, NCSkills
- Quality assurance
- Regulatory compliance
- Data analysis
- Statistical process control
- Root cause analysis
- Inspection techniques
- Attention to detail
- Customer service
- Inventory management
Timeline
Quality Control Analyst
Do it Best Corp.
01.2015 - Current
Computer Operator
Do it Best
01.2015 - Current
Verifier
Beverage South
03.2012 - 01.2015
Mail Processing Clerk
USPS
06.2004 - 11.2007
Automated Logistical Specialist (92A)
US Army
10.1997 - 11.2004
High School Diploma -
Mid Carolina High
Some College (No Degree) - Accounting
Fayetteville State University
Similar Profiles
Brandon E. VaughanBrandon E. Vaughan
Warehouse Associate at Do It Best Corp.Warehouse Associate at Do It Best Corp.
MANZI CrevisMANZI Crevis
Warehouse Laborer at HEXO Corp | HEXO CorpWarehouse Laborer at HEXO Corp | HEXO Corp
Bojeong KangBojeong Kang
COO at Cartini Corp. / Dealer Tire Corp.COO at Cartini Corp. / Dealer Tire Corp.
Carl YoungCarl Young
Tire Builder at Michelin TireTire Builder at Michelin Tire
Justin B. JonesJustin B. Jones
Tow Truck Driver at Wingards TowingTow Truck Driver at Wingards Towing