DEMARCO THOMAS
Charleston,United States
Summary
Committed to providing excellent customer service and meeting deadlines. Well-organized customer representative skilled at providing customers with accurate and quick service. Offering 8 years of experience in customer service. Team player dedicated to adhering to strict service standards.
Overview
4
4
years of professional experience
Work History
Deli Customer Service Clerk
Publix
05.2022 - Current
- Collaborate with cross-functional teams to develop and implement innovative marketing strategies
- Collaborated with cross-functional teams to develop and implement new strategies for improving overall operational efficiency and productivity
- Manage inventory and stock levels to ensure products are readily available for customers
- Assist in development and execution of employee training programs to improve productivity and operational efficiency
- Assist in developing and executing employee training programs to enhance skill development and improve performance.
Dogswalkus LLC
Pet services
03.2021 - 05.2022
- Planning and organizing all care for pets that are being serviced
- Develop and implemented customer retention strategy to ensure repeat business and customer satisfaction
- Train and supervised team of dog walkers to ensure high-quality service and customer satisfaction
- Identify and evaluate potential partnerships and collaborations with local pet businesses to expand services and reach new customers.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
Adminstrative Asisstant
Alibrio Events
04.2020 - 05.2022
- Develop and implement efficient administrative systems and processes to ensure smooth operation of company
- Coordinate and manage logistics for company events such as conferences, training sessions, and team-building activities
- Streamline communication channels and establish efficient methods for sharing information within company
- Assisted with recruitment and onboarding process by sourcing candidates, scheduling interviews, and conducting initial screenings
- Coordinate and schedule travel arrangements for employees, including flights, accommodations, and transportation
- Manage and maintain inventory of office supplies, ensuring necessary items are stocked and readily available.
Education
Certificate -
Ultimate Medical Academy
Remote06.2024
Skills
- Time Management
- Customer Service
- Record Keeping
- Communication
- Planning
- Problem-solving
- Empathy
- Patience
- Teamwork
Timeline
Deli Customer Service Clerk
Publix
05.2022 - Current
Dogswalkus LLC
Pet services
03.2021 - 05.2022
Adminstrative Asisstant
Alibrio Events
04.2020 - 05.2022
Certificate -
Ultimate Medical Academy