Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additionalinformation - Summaryofskills
Personal Information
Timeline
Volunteer
DeMarcus Hicks

DeMarcus Hicks

Milan,Tennessee

Summary

To obtain a position where I can grow and excel within an organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Store Manager

T-Mobile
05.2024 - 10.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Office Manager

Mint Dentisty
06.2021 - 04.2024
  • Answer questions about the procedure
  • Obtain and record the patient's medical history
  • Prepare and maintain diagnostic imaging equipment
  • Operate equipment to obtain diagnostic images or to conduct tests
  • Review images or test results to check for quality and coverage
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Practice Manager

Dallas Regional Medical
05.2019 - 05.2021
  • Overseeing general office operation
  • Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers
  • Coordinating appointments and meetings and managing staff calendars and schedules
  • Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity
  • Coordinating domestic and international travel, including flight, hotel, and car rental reservations
  • Purchasing office supplies and equipment and maintaining proper stock levels
  • Producing reports, composing correspondence, and drafting new contracts
  • Creating presentations and other management-level reports

Admissions Director

Brentwood Nursing & Rehabilitation
01.2016 - 05.2019
  • Observe patients' behavior, listen to their concerns, and record their condition
  • Lead patients in therapeutic and recreational activities
  • Give medications and other treatments to patients, following instructions from doctors and other medical professionals
  • Help with admitting and discharging patients
  • Monitor patients' vital signs, such as their blood pressure
  • Help patients with activities of daily living, including eating and bathing
  • Restrain patients who may become physically violent
  • Prepare patients for procedures
  • Establish and implement effective workplace procedures
  • Organize patient records using electronic health records keeping

CMA/Allergy Nurse

Allergy Partners of Dallas
11.2013 - 01.2016
  • Manages projects to design, develop and implement new systems and process improvements
  • Oversees tactical planning and day-to-day management of programs in the IT portfolio
  • In partnership with the program director engages stakeholders on project ideation and assists in the creation of business cases and return on investment assessments
  • Develops a deep understanding of the program and the broader IT portfolio
  • Ensures alignment of proposed products with the program roadmap and its goals, and manages planning and execution accordingly
  • Drives complex, cross-functional enterprise programs, leading multiple efforts simultaneously, with complexity as a limiting factor
  • Performs core project management duties, including guiding the project through formal approval and funding gates, when required
  • Masterful facilitation skills
  • Develops a deep understanding of projects within the program and the broader IT portfolio
  • Consolidates, communicates and manages all issues and risks affecting the project

Education

Diploma - Pharmacy Technician

Remington College-Dallas Campus
Garland, TX
06.2013

Skills

  • Pharmacy Technician Experience
  • Anatomy Knowledge
  • Compounding Medications
  • Physiology Knowledge
  • Medical Terminology
  • HIPAA
  • Infusion Experience
  • Medical Billing
  • EMR Systems
  • Experience Administering Injections
  • Epic
  • Critical Care Experience
  • Medical Office Experience
  • Vital Signs
  • Triage
  • Insurance Verification
  • Phlebotomy
  • Medical Records
  • Venipuncture
  • Aseptic Technique
  • Transcription
  • Cerner
  • ICD-10
  • Computer Operation
  • Supervising Experience
  • Caregiving

Certification

  • National Pharmacy Technician Certification (PTCB) Certified Pharmacy Technician (CPhT)
  • Medical Assistant
  • BLS for Healthcare Providers CPR Certification

Assessments

  • Medical terminology, Proficient, 09/01/21
  • Attention to detail, Proficient, 09/01/21
  • Work style: Reliability, Completed, 09/01/21
  • Customer focus & orientation, Proficient, 05/01/21
  • Supervisory skills: Motivating & assessing employees, Familiar, 04/01/22
  • Cashier skills, Proficient, 06/01/19
  • Home health aide skills, Expert, 07/01/21
  • Management & leadership skills: Planning & execution, Proficient, 05/01/19
  • Work style: Conscientiousness, Proficient, 02/01/22

Additionalinformation - Summaryofskills

  • CPR/AED Certification for Healthcare Providers - AHA
  • PTCB Certification (CPhT) #10002211
  • TSBP Registration #215210
  • Pharmacology
  • Sterile I.V. Compounding
  • Anatomy and Physiology
  • Pharmaceutical Calculations
  • Excellent use of Microsoft Office
  • Expert in Proofreading, Filing, and Typing (50 WPM)
  • Pharmacy Law/HIPAA
  • Extemporaneous/Non-Sterile Compounding

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Store Manager

T-Mobile
05.2024 - 10.2024

Office Manager

Mint Dentisty
06.2021 - 04.2024

Practice Manager

Dallas Regional Medical
05.2019 - 05.2021

Admissions Director

Brentwood Nursing & Rehabilitation
01.2016 - 05.2019

CMA/Allergy Nurse

Allergy Partners of Dallas
11.2013 - 01.2016

Diploma - Pharmacy Technician

Remington College-Dallas Campus

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DeMarcus Hicks