Demarcus Insixiengmay

• Performed routine warehouse maintenance to ensure cleanliness, organization, and operational efficiency.

• Applied welding techniques for equipment repair and fabrication as needed.

• Trained in the operation and servicing of MultiVac systems to support production processes.

• Operated pallet jacks and forklifts to transport materials safely and efficiently.

• Troubleshot, serviced, and diagnosed 10+ MultiVac systems to maintain optimal performance.

• Supported facility operations by maintaining a safe working environment for production and packing staff.

• Executed routine quality checks and maintenance on a fleet of 2,500+ electric scooters, contributing to safe and reliable rides for thousands of daily users.

• Safely lifted and deployed up to 60-pound scooters daily, following strict safety protocols across hundreds of deployment cycles.

• Maintained a 100% data accuracy rate over hundreds of service reports, meticulously tracking labor hours and part usage.

• Replaced over 100 faulty wiring harnesses, restoring full functionality to key electrical systems.

• Led a team of 6-8 staff members per shift, ensuring smooth daily operations and creating a supportive, high-energy work environment.

• Resolved customer concerns and special requests, helping maintain a 95%+ satisfaction rate and consistently meeting same-day order fulfillment goals.

• Oversaw both kitchen and front-of-house operations during high-volume periods, improving shift efficiency by up to 20%.

• Trained and onboarded over 15 new hires, ensuring they were fully versed in company policies, safety standards, and service protocols within their first two weeks.