DeMarcus Johnson
Red Oak
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Resourceful Logistics Manager known for high productivity and efficient task completion. Specialized in supply chain management, operational strategy development, and inventory control techniques. Excel in communication, problem-solving, and leadership, ensuring seamless coordination across departments and with external partners.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
Work History
Lead Driver/Owner
D Johnson Logistics, LLC
Dallas
2023.08 - Current
- Coordinated daily routes to ensure timely deliveries across multiple locations.
- Communicated with dispatch to provide updates on delivery status and challenges.
- Organized the delivery of goods to customers on time with a focus on customer satisfaction.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Managed daily schedules for efficient route planning and delivery execution.
- Trained new drivers on safety protocols and company procedures.
- Communicated with dispatch to report delays and coordinate logistics.
- Maintained accurate records of deliveries, fuel usage, and vehicle maintenance.
- Resolved customer inquiries regarding delivery status and service issues.
Store Manager
DTLR
DeSoto
2019.10 - 2023.08
- Manage expenses and develops strategies that position stores to perform in accordance with the budget
- Responsible for the recruitment, selection and/or training and development of store personnel
- Managed daily store operations and maintained high customer service standards.
- Trained and supervised staff to enhance team performance and efficiency.
- Trained and developed staff on customer service and sales techniques.
- Implemented promotional campaigns to boost store traffic and engagement.
- Monitored sales performance and adjusted strategies for improvement.
- Conducted regular staff meetings to communicate updates and address concerns.
- Maintained store compliance with health, safety, and company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed daily store operations and ensured adherence to company policies.
- Trained and supervised staff, fostering a positive team environment.
- Developed staff schedules to optimize coverage during peak hours.
- Handled customer inquiries and resolved issues efficiently and professionally.
- Monitored sales performance and identified areas for improvement.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Warehouse Manager
United States Cold Storage
Arlington
2012.08 - 2019.09
- Oversaw daily warehouse operations and ensured efficient workflow processes.
- Managed inventory control using warehouse management systems and software.
- Trained and mentored staff on safety protocols and operational procedures.
- Coordinated shipping and receiving activities to optimize delivery schedules.
- Managed daily warehouse operations ensuring efficient workflow and safety compliance.
- Coordinated shipments and deliveries to ensure timely distribution of cold storage products.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Conducted regular inspections to maintain cleanliness and organization within the facility.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Operated forklifts to fill or empty overhead spaces.
Education
Associate Degree - Business Administration And Management
Cedar Valley Community College
Lancaster, TXSkills
- Inventory management
- Customer service
- Effective communication
- Staff development
- Sales management
- Employee training
- Sales forecasting
- Cash handling
- Staff training
- Team building
- Problem solving
- Time management
Timeline
Lead Driver/Owner
D Johnson Logistics, LLC
2023.08 - Current
Store Manager
DTLR
2019.10 - 2023.08
Warehouse Manager
United States Cold Storage
2012.08 - 2019.09
Associate Degree - Business Administration And Management
Cedar Valley Community College