DeMarcus Moss
Florence
Summary
Results-driven Operations Supervisor with expertise in warehouse management, team leadership, and process improvement. Proven track record in enhancing efficiency, ensuring safety compliance, and achieving key performance indicators.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
Trinity
12.2025 - Current
- Supervised daily warehouse operations, including shipping, receiving, and inventory management
- Led and coached teams of associates to meet productivity, accuracy, and safety goals
- Implemented process improvements that increased operational efficiency and reduced errors
- Utilized warehouse management systems (WMS) to track inventory and optimize workflow
- Enforced OSHA safety standards and company policies to maintain a safe work environment
- Coordinated inbound and outbound logistics to ensure on-time delivery performance
- Conducted employee performance evaluations, training, and disciplinary actions
- Reduced labor costs through workforce planning and scheduling optimization
Dock Worker
Estes Express Lines
Birmingham
06.2024 - 10.2024
- Loaded and unloaded freight using forklifts, electric pallet jacks, and manual equipment
- Secured freight with straps, braces, and padding to prevent damage during transport
- Ensured compliance with safety procedures and freight handling standards
- Maintained accurate freight documentation and shipment verification
Operations Supervisor
Milos Tea Company
Bessemer
10.2021 - 03.2024
- Supervised daily operations and coordinated team activities to enhance overall productivity
- Improved inventory management processes, increasing efficiency and profitability
- Optimized delivery operations to reduce costs and improve customer satisfaction
- Managed employee performance through targeted training, coaching, and disciplinary actions to maintain team effectiveness
- Ensured compliance with company policies and safety standards
Operations Supervisor
FedEx:Ground
Irondale
03.2017 - 10.2021
- Managed daily shipping and loading operations to ensure timely, accurate delivery
- Implemented workflow improvements, streamlining operations and supporting revenue growth
- Monitored KPIs and performance metrics, identifying areas for continuous improvement
- Enforced safety protocols and maintained compliance with company standards
- Recruited, trained, and developed employees, enhancing productivity and retention rates
Education
High School Diploma -
Homewood High School
Homewood, AL05-2013
Driver Certificate - Truck Driving
160 Driving Academy
Birmingham, ALSkills
- Supply Chain & Logistics
- Warehouse Ops
- Inventory Control
- Shipping & Receiving
- Lean Process Improvement
- KPI Tracking
- WMS (Warehouse Systems)
- Forklift & Material Handling
- OSHA Compliance
- Workforce Scheduling
- Microsoft Office (Excel, Word, Outlook)
- Problem Solving
- Critical thinking
- Time Management
- Team leadership
- Time management
Timeline
Operations Supervisor
DHL Supply Chain
12.2025 - Current
Dock Worker
Estes Express Lines
06.2024 - 10.2024
Operations Supervisor
Milos Tea Company
10.2021 - 03.2024
Operations Supervisor
FedEx:Ground
03.2017 - 10.2021
High School Diploma -
Homewood High School
Driver Certificate - Truck Driving
160 Driving Academy