DEMARCUS WILLIAMS
Horn Lake,MS
Summary
Seeking to apply my customer services abilities and project/event planning skills to a company. Possess proven communication skills and strong work ethic that will aid your company in meeting its milestones.
Overview
4
4
years of professional experience
Work History
Material Handler
Amazon
08.2021 - Current
- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Performed cycle counts and inventory control to accurately track product levels.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
- Maintained clean, orderly work environment free of hazards.
Sale Associate
Tommy Hilfiger
06.2019 - 01.2021
- Handled customer service by dealing with complaints, organizing stock and answering customer questions
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
WHITEHAVEN HIGH SCHOOL
Memphis, TN05.2021
Skills
- Customer Relations
- Refund Processing
- Microsoft Outlook
- Order Fulfillment
- Retail Metrics and Goals
- Team Cooperation
- Answering Questions
- Resolving Issues
Timeline
Material Handler
Amazon
08.2021 - Current
Sale Associate
Tommy Hilfiger
06.2019 - 01.2021
High School Diploma -
WHITEHAVEN HIGH SCHOOL