Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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De'Marea Henry

Phoenix,AZ

Summary

To secure a position that will offer me a challenging opportunity in an environment where my current
skills and abilities can be utilized, as well as enhanced and be provided the option for future career
growth and development.

Overview

9
9
years of professional experience

Work History

Jr. Maintenance Tech

Mark-Taylor Residential
Phoenix, AZ
12.2021 - 02.2025
  • Performed routine property maintenance, including trash collection, pool area upkeep, and equipment inspections to maintain a safe living environment.
    • Conducted unit turnovers, including painting, filter replacements, minor drywall repairs, and trash removal, ensuring apartments were move-in ready.
    • Adhered to safety protocols and standard operating procedures when handling tools, equipment, and hazardous materials.
    Identified and addressed potential safety hazards, reducing risks, and ensuring compliance with OSHA standards.

Customer Service

Blink Charging, LLC
Tempe, AZ
11.2019 - 10.2021
  • Managed inbound calls from EV drivers, assisting with charging services, troubleshooting issues, and resolving account inquiries.
    Generated detailed reports on malfunctioning chargers to facilitate timely maintenance, and minimize downtime.
    • Processed payments for suspended accounts, ensuring accurate billing and seamless service restoration.
    • Followed company policies and procedures to maintain high service standards and regulatory compliance.

Warehouse Machine Operator

ShutterFly
Phoenix, AZ
09.2015 - 08.2019
  • Operated and maintained shrink-wrapping machinery while following strict safety procedures to prevent equipment malfunctions and workplace injuries.
    • Conducted daily safety inspections, promptly reporting and addressing potential hazards such as spills, leaks, and faulty machinery.
    • Ensured compliance with warehouse safety regulations, contributing to a secure and efficient work environment.
    • Scanned and packaged outbound products with accuracy, ensuring proper labeling and shipping procedures were followed.

Education

Trade Degree - Electro-Mechanical Technology

REFRIGERATION SCHOOL INC. (RSI)
Phoenix, AZ
10-2021

Diploma -

Humanities of Sciences High School
Tempe, Az
01.2014

Skills

  • Troubleshooting & Diagnostics
  • Electrical & Mechanical Repairs
  • Preventive Maintenance
  • Safety & Compliance
  • Troubleshooting Electrical Control Circuits
  • Knowledgeable in refrigeration systems
  • Ventilation and air conditioning
  • Leak checks
  • Uses test equipment to diagnose operational status of thermostats and pneumatic controls
  • Read and interpret common electrical systems and diagrams
  • Swage, flare, and braze using tools and an air acetylene torch
  • Wire a defrost time clock for proper operation in a walk-in freezer
  • Green Energy Theory
  • Mechanical Troubleshooting
  • Residential & Commercial Wiring
  • Safety compliance

Certifications

  • EPA Universal Certification
  • 609 Certified (Auto Air)
  • R-410a Certified
  • Lock Out/Tag Out Certified by RSI
  • Certified in Electrical & Mechanical Repairs
  • Residential & Commercial Wiring

Timeline

Jr. Maintenance Tech

Mark-Taylor Residential
12.2021 - 02.2025

Customer Service

Blink Charging, LLC
11.2019 - 10.2021

Warehouse Machine Operator

ShutterFly
09.2015 - 08.2019

Trade Degree - Electro-Mechanical Technology

REFRIGERATION SCHOOL INC. (RSI)

Diploma -

Humanities of Sciences High School
De'Marea Henry