Demaree' Fox
Mason,OH
Summary
I've been a trustworthy and reliable employee for Towne Properties for over 24 years. I've experienced many jobs with them and have moved up the ladder to where I am today. I've valued what the company stands for and how they treat their employees. As a long time employee and current Area Manager, It's important to me to be loyal in return to the organization and successful at operating in a fast paced, ever-changing industry. I am a quick learner and problem solver. I have great relationships with
co-workers, upper management, intercompany departments, my residents, and vendors. I enjoy my job and it shows in my daily interactions and performance.
I feel as a leader I am great with communication and strive to build a team and motivate and lead. I am someone they feel comfortable coming to and they want to help me keep my communities successful because they respect me.
As an Area Manager for the owners, I strive to create ownership and be mindful of their wishes for their investments and keep within budget parameters. Creating value for the owners is of utmost importance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Area Manager
Towne Properties
04.2023 - Current
- Managed six properties daily operations and ensure completion of tasks and projects
- Developed strong relationships with vendors to negotiate favorable contracts, ultimately lowering overall operational expenses and keeping within budget.
- Led a team of Managers, Leasing Professionals, and Service Personnel while providing guidance and support to ensure high levels of performance and employee satisfaction.
- Developed strong rapport with residents, vendors, and co-workers to increase customer satisfaction and resident retention.
- Assist in planning the budget for all properties
Property Manager
Towne Properties
10.2005 - 04.2023
- Enhanced resident satisfaction by promptly addressing concerns and resolving issues in a timely manner. Building rapport and creating ownership on sites.
- Increased property occupancy rates by effectively marketing available units and successful renewal rate.
- Maintained positive relationships, ensuring clear communication and prompt resolution of any disputes.
- Strong rent collection processes, reducing late payments and improving overall revenue generation. Maintaining less than 3% delinquency monthly.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for residents and maintaining property aesthetics.
- Managed and planned rehabbing of apartments, overseeing vendors and contractors work, planning and ordering supplies, getting estimates.
- Prepare a physical asset management plan at each location and helping employees with preventative projects
- Kept great relationships with the owner of each property.
Assistant Community Manager
Towne Properties
05.2003 - 10.2005
- Supported Community Manager by preparing monthly reports that tracked vacancies, rent collections, and budgets.
- Reconciled the onsite pub cash flow and inventory
- Assisted the leasing staff and service techs in their daily tasks.
- Walked move ins and move outs in a very busy community of 444 units.
- Kept a consistent delinquency of 3% or lower monthly
- Scheduled and obtained bids/estimates from vendors on capital projects for the community
- Was responsible for paying all invoices for the property and keeping within budget
Leasing and Director of Social Events
Towne Properties
05.1999 - 04.2003
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
- Organized community events at a large social community to foster a positive living environment for all residents.
- Responsible for the monthly newsletter publication that was distributed to the residents and upper management.
Education
High School Diploma -
Indian Hill High School
Indian Hill, Ohio Pre Med
University of Cincinnati
Cincinnati, Ohio Skills
- Ability to efficiently handle and perform multiple tasks
- Guiding and Managing multiple employees
- Controlling costs and keeping my eye on the NOI
- Following budgets and upkeep of communities
- Team Development
- Creating ownership of communities
Accomplishments
Accomplishments Received
- Community Manager of the Year
- Best Operating Expense Record
- Civic Spirit Award
- Whatever It Takes Recognition
- Lowest Delinquency
- Multiple Highest Occupancy (Goose Eggs)
- Graduated in 2021 from Towne University
Certification
C.A.M.-Certified Apartment Management
C.A.P.S.-Certified Apartment Portfolio Supervisor
CPR and First Aid Certified
Timeline
Area Manager
Towne Properties
04.2023 - Current
Property Manager
Towne Properties
10.2005 - 04.2023
Assistant Community Manager
Towne Properties
05.2003 - 10.2005
Leasing and Director of Social Events
Towne Properties
05.1999 - 04.2003
High School Diploma -
Indian Hill High School
Pre Med
University of Cincinnati