Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demario Morris

153-10 88th Avenue , Queens,NY

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

Hilton Garden Inn Hotel
New York, NY
03.2023 - 08.2024
  • Greeted guests and provided information regarding hotel services, amenities, and local attractions.
  • Verified reservations by phone or in person.
  • Assisted guests with check-ins and check-outs in a timely manner.

Customer Service Representative

Con Edison of New York
New York, NY
08.2023 - 06.2024
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Handled customers' billing questions and inquiries via live chat.
  • Answered customer inquiries and provided accurate information regarding products and services.

Cashier

Burlington
Pittsburgh, PA
09.2022 - 05.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stock taking, shelf packing, goods pricing

Crew Member

McDonald's
The Bronx, NY
01.2021 - 08.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.

Education

High School Diploma -

Christianna High
Jamaica WI
08-2019

Skills

  • Cash handling experience
  • Sales
  • Guest experiences
  • Excellent oral and written communication
  • Complaint resolution

Timeline

Customer Service Representative

Con Edison of New York
08.2023 - 06.2024

Guest Service Representative

Hilton Garden Inn Hotel
03.2023 - 08.2024

Cashier

Burlington
09.2022 - 05.2023

Crew Member

McDonald's
01.2021 - 08.2021

High School Diploma -

Christianna High

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Demario Morris