Knowledgeable Site Coordinator with a solid diverse background in managing facilities & sites effectively. Demonstrated ability to oversee daily operations and ensure project timelines are met, contributing to successful project completions. Proven track record of utilizing strong leadership and organizational skills to foster team collaboration and maintain high safety standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Marketing, Development & Site Manager
Fort Bend Family Promise
08.2023 - 03.2025
Coordinated 3 different fields of work effectively and efficiently
Coordinating daily assignments with Benefit and Resource Counselors
Intakes– Performs comprehensive intakes on prospective families, with Executive Director
Performing professional basic needs case management services to families.
Creating forms and databases using Application Software
Answering phone calls and generate basic profile of every call or contact made with the agency ranging from general donations, to help referrals, to intakes
Entering in cash/in-kind donations into Network For Good system
Recording expenses onto forms, and logging operating expenses/daily expenses into QuickBooks
Assist with maintaining upkeep and inventory on daily basis
Making sure that files and records are kept up to date
Prepare, serve as a liaison and representer for meetings
Deposit checks
Updating Social Media Profiles
Creating Campaign Master list and coordinated marketing and development plans
Managed site logistics to minimize disruptions and maintain clean and safe work environment.
Monitor Digital Metrics and Create Marketing Campaigns for fundraisers
Research and apply for grants, silent and live auction items for fundraising.
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols at different the campuses and static sites.
Interviewed, and mentored new workers.
Used industry expertise, customer service skills and analytical nature to resolve client concerns and promote loyalty.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
Strengthened internal controls by developing and implementing contract management policies, procedures, and templates.
Provided guidance and recommendations on complex contracting issues to support informed decision-making across the organization.
Streamlined vendor selection process resulting in efficient procurement of goods and services.
Executive Director
Ascendancy
08.2012 - 06.2023
Promoted a culture of continuous improvement by encouraging professional development opportunities with different vendors
Represented organization at industry conferences and events.
Evaluated outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Generated financial reports and analysis based of research
Represented organization to local public by giving presentations and speeches and participating in community events.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
Maintained P&L and shouldered corporate fiscal responsibility.
Patient Care Coordinator
Gulf Coast Community Home Health Services Inc
08.2013 - 12.2017
Administering prescribed oral medications as directed in writing by a doctor or a home care nurse
Assist Patients with personal hygiene
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Delivered excellent patient experiences and direct care.
Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
Building Maintenance Manager
CNJ Environmental Services
08.2004 - 09.2007
Optimized resource allocation by carefully tracking inventory levels of tools, materials, and equipment needed for maintenance tasks.
Ensured compliance with local building codes and regulations by conducting regular inspections and coordinating necessary repairs or upgrades.
Increased building safety by implementing regular inspections and addressing potential hazards promptly.
Managed a team of maintenance technicians, providing ongoing training and support to ensure their success.
Successfully managed multiple facilities simultaneously while maintaining high levels of service across locations .
Improved building efficiency by implementing preventive maintenance programs and energy-saving initiatives.
Bank Teller
Unity National Bank
08.2000 - 01.2004
Enrolled over 50,000 people into a youth saving banking program which helps provide a boost to the developing amazing growth and investment programs in Fort Bend County, Lowered Poverty rates in the county dramatically
Performed accounting, made deposits, transferred funds, kept inventory of documents
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Provided exceptional customer service, resulting in increased client retention and loyalty.
Provided customer records, account statements and copies of checks.
Groundskeeper
B&H Landscaping Services
05.1999 - 08.2003
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
Education
Business Office Management Professional
Houston Community College
Houston, TX
06-2022
Customer Relationship Management
Wharton County Junior College
Wharton, TX
01-2020
Skills
Team leadership
Site inspection and management
Problem-solving
Quality assurance
Environmental awareness
Site safety
Project management
Flexibility and adaptability
Inventory management
MS office
Documentation management
Subcontractor management
Coaching and mentoring
Contract negotiation
Budgeting and cost savings
Managing operations and efficiency
Hiring and training
Team development
Scheduling and coordinating
Accomplishments
Created new methods to increase workflow efficiency and enhanced customers relations leading to 60% increase in call volume
Achieved 94% Success Rate In Reducing Homeless Families and getting adults returned back to work.
Enrolled 50,000 Student into Bank Saving Program Reducing Poverty Numbers in Fort Bend County
Was a co-creator in United Way 211 Hotline
Created a online suicide prevent hotline &resource guide
Successfully Advocated for More Educational Support Services for Houston Community College
Successfully Advocated for Expanded Transportation Services In Fort Bend County
Certification
Microsoft Azure
HIPPA
Administrative Office Professional
Medical Business Office Professional
Certified Federal Contract Manager
Timeline
Marketing, Development & Site Manager
Fort Bend Family Promise
08.2023 - 03.2025
Patient Care Coordinator
Gulf Coast Community Home Health Services Inc
08.2013 - 12.2017
Executive Director
Ascendancy
08.2012 - 06.2023
Building Maintenance Manager
CNJ Environmental Services
08.2004 - 09.2007
Bank Teller
Unity National Bank
08.2000 - 01.2004
Groundskeeper
B&H Landscaping Services
05.1999 - 08.2003
Business Office Management Professional
Houston Community College
Customer Relationship Management
Wharton County Junior College
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