De'Markus Clark
San Benito,Texas
Summary
Dependable and punctual professional with a strong ability to thrive in fast-paced environments. Demonstrated commitment to team success through proactive task management and support. Skilled in problem resolution and effective management techniques. Adaptable learner, open to constructive feedback and continuous improvement.
Overview
13
13
years of professional experience
Work History
Bartender
The Moon Rock
Harlingen, TX
04.2025 - Current
- Monitored guest alcohol consumption to prevent over-intoxication and underage drinking.
- Managed cash drawer daily, ensuring accurate funds handling.
- Prepared alcoholic and non-alcoholic beverages according to established recipes.
- Maintained proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and delivered exceptional service at all times.
- Processed payments accurately using POS system for efficient transactions.
- Restocked ice bins and coolers as necessary during shifts.
- Provided tailored drink suggestions based on customer preferences.
Area Sales Manager
RioSportsLive
San Benito, TX
06.2023 - Current
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Developed pricing policies and negotiated contracts with customers.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Implemented innovative approaches for increasing brand awareness among target audience.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Assisted in developing marketing materials by creating brochures and advertising media.
- Identified new business opportunities through market research and analysis.
- Conducted market research to identify customer needs and trends.
- Managed a team of sales representatives in order to achieve maximum results.
- Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
- Monitored sales team performance and provided effective training to help each reach targets.
Barender
La Cantera Resort & Spa
San Antonio, TX
03.2024 - 09.2024
- Cultivated strong relationships with coworkers through effective communication.
- Organized inventory of supplies, including cups, napkins, and straws.
- Processed payments accurately and efficiently using POS system.
- Verified identification for age compliance before serving alcoholic beverages.
- Resolved customer complaints professionally to maintain satisfaction.
- Prepared alcoholic and non-alcoholic beverages following recipe standards.
- Welcomed customers and delivered exemplary service.
- Monitored guests' alcohol consumption to prevent over-intoxication and underage drinking.
Server
Texas Roadhouse
San Antonio, TX
03.2023 - 08.2023
- Streamlined restaurant operations through effective collaboration with staff members.
- Delivered excellent customer service to enhance guest satisfaction.
- Coordinated with hosts, bussers, and kitchen staff to optimize service delivery.
- Ensured guest contentment by refilling drinks and providing condiments and napkins.
- Maintained cleanliness by sweeping, mopping, vacuuming, and organizing server stations.
- Gathered customer feedback on food quality and addressed any issues promptly.
- Trained new employees on essential duties to uphold service standards.
- Restocked service areas with necessary supplies during slower periods.
Server
Chilis's Bar and Grill
San Antonio, TX
08.2022 - 02.2023
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Operated POS terminals to input orders, split bills, and calculate totals.
Certified Restaurant Supervisor
Red Lobster
Shawnee, OK
01.2022 - 04.2022
- Provided direction and guidance on daily operations of the restaurant, including customer service, food preparation, and cash handling.
- Resolved customer complaints in a professional manner.
- Created work schedules for staff members according to business volume.
- Provided feedback on employee performance reviews.
- Worked closely with kitchen staff during peak hours of operation.
- Resolved guest complaints quickly to deliver courteous service and promote repeat business.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
Machine Operator
Ranger Excavating
Hutto, TX
09.2020 - 03.2021
- Ensure that safety guidelines are followed at all times while operating machinery.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
- Adjusted roller settings to ensure optimal performance of the machine.
- Ensured that all safety regulations were followed while operating rolling equipment.
- Completed day-to-day duties accurately and efficiently.
Key Manager
BreWingZ Restaurant and Bar
Baytown, TX
03.2020 - 12.2020
- Facilitated regular staff meetings to assess progress towards goals.
- Provided leadership, guidance, and training to key staff members.
- Enforced company policies on security, attendance, and dress code compliance.
- Recruited personnel according to current staffing needs.
- Maintained a safe working environment through adherence to safety policies.
- Reviewed cash receipts and expense reports, reconciling discrepancies as necessary.
- Resolved customer complaints efficiently and professionally.
- Managed daily store operations, ensuring smooth functionality.
Server
Texas Roadhouse
Baytown, TX
01.2020 - 03.2020
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Scaffold Helper
Brand Safway Scaffolding
Deer Park, TX
09.2019 - 12.2019
- Maintained clean, organized work area for each project phase.
- Adhered to safety protocols during scaffold erection, dismantling, and alteration.
- Cleared debris from construction activities at end of each work shift.
- Assisted in installing ladders, guardrails, walkways, and other scaffold accessories.
- Supported Scaffolders by holding boards or pipes during assembly.
- Lifted and positioned heavy objects such as planks and poles during structure assembly.
- Ensured compliance with all OSHA safety regulations.
- Constructed and secured scaffolds in optimal positions.
Pipeline Laborer
Epic Energy
Corpus Christi, TX
02.2019 - 08.2019
- Cleaned work areas after completion of jobs to ensure safety and cleanliness.
- Transported materials needed for pipeline construction projects to designated sites.
- Attended training sessions related to safety protocols when handling hazardous materials.
- Helped in laying out the line of a new pipeline route according to project plans.
- Completed ongoing regulation training and participated in site expectation meetings before new projects.
- Cleaned feeder pipes with scrapers and steel brushes.
Server
Texas Roadhouse
Muskegon, MI
01.2018 - 10.2018
- Delivered exceptional customer service to enhance guest satisfaction.
- Checked food quality prior to serving to ensure standards.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Greeted guests promptly and provided menus for efficient service.
- Served each guest courteously and efficiently, maintaining high service standards.
- Accurately took orders from customers in a timely manner.
- Maintained knowledge of daily specials, new menu items, and promotions to inform guests.
- Monitored dining room cleanliness and setup, ensuring optimal conditions.
Security Officer
Coastal Security
South Padre Island, TX
03.2013 - 07.2017
- Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits to prevent unauthorized personnel and prohibited items.
- Verified photo IDs and tickets to grant guest access.
- Executed searches of individuals and baggage for weapons and other prohibited items.
- Enforced company rules, policies, and regulations according to established safety procedures.
- Assisted with crowd control during large events to ensure safety.
- Secured restricted areas to prevent unauthorized entry.
Lifeguard
Schlitterbahn
South Padre Island, TX
06.2015 - 09.2016
- Ensured safety of swimmers by monitoring pool activities consistently.
- Assisted swimmers across various skill levels to enhance their experience.
- Performed emergency rescues promptly when required.
- Reported unsafe conditions and suspicious activity to management immediately.
- Reacted swiftly to medical emergencies, ensuring timely assistance.
Motel Manager
Flip flop inn
South Padre Island, TX
08.2012 - 05.2016
- Formulated and executed policies to enhance customer satisfaction.
- Resolved customer complaints swiftly while delivering exceptional service.
- Conducted regular inspections of guest rooms and public areas, ensuring cleanliness and maintenance standards.
- Designed new programs that would improve overall efficiency within the organization.
Education
High School Diploma -
Point Isabel
Port Isabel, TX02-2015
Skills
- Customer relations,
- Hospitality management
- Guest relations, complaint resolution, housekeeping coordination
- Troubleshooting techniques
- Project coordination
- Schedule management
- Communication skills
Timeline
Bartender
The Moon Rock
04.2025 - Current
Barender
La Cantera Resort & Spa
03.2024 - 09.2024
Area Sales Manager
RioSportsLive
06.2023 - Current
Server
Texas Roadhouse
03.2023 - 08.2023
Server
Chilis's Bar and Grill
08.2022 - 02.2023
Certified Restaurant Supervisor
Red Lobster
01.2022 - 04.2022
Machine Operator
Ranger Excavating
09.2020 - 03.2021
Key Manager
BreWingZ Restaurant and Bar
03.2020 - 12.2020
Server
Texas Roadhouse
01.2020 - 03.2020
Scaffold Helper
Brand Safway Scaffolding
09.2019 - 12.2019
Pipeline Laborer
Epic Energy
02.2019 - 08.2019
Server
Texas Roadhouse
01.2018 - 10.2018
Lifeguard
Schlitterbahn
06.2015 - 09.2016
Security Officer
Coastal Security
03.2013 - 07.2017
Motel Manager
Flip flop inn
08.2012 - 05.2016
High School Diploma -
Point Isabel
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