Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

DEmarkus Jefferson

Gulfport,MS

Summary

Committed Environmental Services Technician Supervisor, offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of customer needs. Greets and assists customers with questions or problems to resolve situations, to promote customer satisfaction, while maintaining service within policy guidelines. Maintains proper documentation of duties accomplished during the work shift, and reports safety hazards or maintenance deficiencies for proper handling.

Overview

12
12
years of professional experience

Work History

Drill Sergeant

U.S. Army Reserve Command
Mobile, AL
09.2024 - Current

Full-time status (40 hours per week).

  • Instructed basic combat training drills to new recruits.
  • Assisted in gathering intelligence and combat information to support troops on ground.
  • Enforced standards of conduct in accordance with Army regulations.
  • Conducted initial entry training for recruits, including physical fitness, combat skills, and military bearing.
  • Provided instruction on a wide range of subjects, including basic rifle marksmanship, military history, customs, and regulations.
  • Developed recruits' discipline and leadership qualities. Emphasizing the importance of Army values and the Warrior Ethos.
  • Served as a positive role model, exemplifying professionalism, and dedication to duty.
  • Assessed recruits' progress and provided feedback, ensuring they meet the standards for graduation.
  • Offered guidance and support to recruits, helping them adjust to military life, and overcome challenges.
  • Managed resources and equipment, ensuring they were properly maintained and utilized.
  • Ensure compliance with all safety regulations and standard operating procedures.
  • Led and motivated teams of recruits, fostering a positive and productive training environment.
  • Demonstrated adaptability and problem-solving skills in a dynamic training environment.
  • Demonstrated ability to adapt to changing circumstances and new challenges.
  • Deep understanding of military regulations, customs, and procedures.
  • Directed safety protocols during all drills, physical fitness sessions, and other activities.
  • Served as an example for recruits in terms of following proper protocol at all times.
  • Facilitated problem solving discussions between trainees when needed.
  • Maintained accurate records pertaining to each recruit's progress through the program.
  • Mentored enlisted personnel on professional development goals.
  • Organized and supervised field exercises and live fire training missions.
  • Trained and managed new recruits in tactical and combat warfare.
  • Trained, coached and mentored military units to improve readiness and training.

Housekeeping Work Leader WG-2 Step 3

Department Of Veteran Affairs
Biloxi, MS
04.2018 - Current

Full-time status (40 hours per week).

  • Determined the need for, and providing training to, housekeeping employees in areas such as building 15, 2, 25, 19, 29, 1, 3, 30, 17, 18, and 53.
  • Cleaned and sanitized restrooms and patient rooms throughout the Biloxi Veterans Affairs Hospital.
  • Removed soiled linen from ward areas or clinics, using the proper collection methods for handling possibly contaminated items during regular work schedule and overtime for the laundry plant.
  • Swept and mopped floors in high-traffic areas, such as corridors, restrooms, stairways, entryways, cafeterias, and other areas such as blind rehab and building 15.
  • Determinized and assigned the appropriate number and types of personnel for duties on a daily and project-by-project basis including performing wage supervisor duties for the scheduled tour of duty.
  • Assigned deadlines and priorities to subordinate staff, and reassigning personnel and resources to accomplish unanticipated work such as stripping and waxing floors, carpet cleaning, and terminal cleaning patient rooms in a timely manner.
  • Reorganized the work schedule efficiently so that the workload is accomplished in a timely manner.
  • Identified and kept management informed of the need for additional resources for housekeeping aid personnel in building 88.
  • Acquired a 5-star rating for building 15 by performing quality control inspections to ensure the timely and satisfactory completion of housekeeping duties.
  • Provided special direction to new employees and compensated work therapy personnel to prepare them for individual assignments, procedures, and safety policies.
  • Scheduled regular meetings and weekly training with staff to make them aware of new procedures, directives, and techniques on housekeeping equipment.
  • Followed sanitation and infection control procedures to prevent the spread of bacteria throughout the hospital.
  • Reviewed operations, policies, and procedures to ensure the program complies with guidelines, regulations, and regulatory bodies.
  • Kept subordinates abreast of proper methods, procedures, and uses of equipment and supplies.
  • Selected housekeeping aid proper equipment to clean floors, carpets, drapes, light fixtures, and elevators.
  • Operated powered equipment, such as scrubbing machines, buffers, carpet cleaning machines, and/or industrial vacuums to ensure proper floor quality.
  • Used ladders and scaffolds to wash ceiling fixtures, wash or replace Venetian blinds, or room partitions for patients and staff.
  • Planned for the use of workers, equipment, materials, and tools for housekeeping assignments during scheduled tour of duty.
  • Adhered to safety policies and procedures while performing manual work and monitoring radio for any emergency spills, cleanups, and patient terminal cleanings.
  • Worked quickly, without accidents, while maintaining the quality of work during scheduled tour of duty.
  • Recognized health and safety hazards for yourself, and other workers around you to ensure safety for the work environment.
  • Used proper lifting techniques when lifting objects, especially those that may be bulky and awkward such as metal scraps and furniture for the Biloxi Veterans Affairs campus.
  • Conducted over 90 hours of hour long training on specific safety issues, infection control, general cleaning procedures, terminal cleanings, carpet cleaning, housekeeping aid cleaning machines, and dwell times for cleaning products approved by environmental services.

Infantry Fire Team Leader

United States Army
Fort Bliss, TX
01.2014 - 06.2017

Full-time status (40 hours per week).

  • Managed administrative tasks such as scheduling shifts, assigning duties, and maintaining records.
  • Led a four-man fire team in reconnaissance and security operations.
  • Facilitated joint training sessions with allied forces in preparation for future missions.
  • Coordinated with higher headquarters for resupply of ammunition and medical supplies.
  • Established communication networks between units on the ground and air support personnel.
  • Ensured compliance with safety regulations during all field operations.
  • Supervised the maintenance of assigned equipment to ensure operational readiness.
  • Conducted rigorous training exercises to maintain proficiency in squad tactics, techniques, and procedures.
  • Directed the emplacement of machine guns, crew-served weapons, and other support assets.
  • Mentored junior soldiers on proper weapon handling and combat operations.
  • Provided clear instructions to subordinates prior to missions and debriefings afterwards.
  • Developed detailed battle plans for effective mission execution.
  • Organized daily patrols to secure base camp perimeter areas.
  • Developed top talent by leading training initiatives for combat preparation.
  • Led diverse training simulations to prepare teams for combat and emergency situations.
  • Maintained advanced knowledge of team member skills and deficiencies to properly and safely coordinate tactical strategy.
  • Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
  • Provided fast and accurate emergency response to injured teammates, providing first aid, and Buddy Care.
  • Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
  • Coordinated and supervised weapon employment and adhered to fire discipline planning and protocols.
  • Kept vehicles and critical equipment in peak operating condition with consistent upkeep.
  • Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
  • Cleaned and maintained weaponry following official procedures for optimum reliability.

Education

Certificate of Completion - Non-commissioned Officer Development

United States Army Drill Sergeant Academy
Fort Jackson, SC
09-2025

Certificate of Completion - Management

Super U For New Supervisors (SUNS)
Gulf Coast Veterans Health Care System
02-2025

Certificate of Completion - Mentorship

Veterans Affairs Coaching Program (VACP) Seminar
Gulf Coast Veterans Health Care System
02-2025

Certificate of Completion - Leadership Development

Each Leader Individually Trained To Excel (ELITE)
Gulf Coast Veterans Health Care System
01-2025

Certificate of Completion - Dental Specialist

Medical Education & Training Campus
Fort Sam Houston, TX
06.2022

Associate of Applied Science - Automation Technology

Mississippi Gulf Coast Community College
Gautier, MS
12.2020

Associate of Applied Science - Electronics Technology

Mississippi Gulf Coast Commmunity College
Gautier, MS
05.2020

Associate of Applied Science - Instrumentation And Control

Mississippi Gulf Coast Community College
Gautier, MS
05.2020

Certificate of Achievement - Engineering And Technology Delegation

International Scholar Laureate Program
China
2019

Certificate of Completion - Renewable Energy/Communications Tower Technician

Airstreams Renewables, Inc.
El Paso, TX
2017

Certificate of Achievement - Combat Arms

United States Army Infantry School
Fort Benning, GA
2014

High School Diploma -

Gautier High School
Gautier, MS
2013

Skills

  • Team leadership
  • Employee training
  • Effective communication
  • Interpret instructions and specifications
  • Time management
  • Use and maintain tools and equipment
  • Lead and supervise employees
  • Dexterity and safety
  • Work practices
  • Infection control
  • Staff training and development
  • Employee evaluations

Accomplishments

Army Achievement Medal (2nd Award)

Army Commendation Medal (2nd Award)

Army Good Conduct Medal

Army Service Ribbon Overseas Service Ribbon (2nd Award)

Each Leader Individually Trained To Excel (ELITE) Program Certificate

Global War on Terrorism Expeditionary Medal

Global War on Terrorism Service Medal

Super U for New Supervisors (SUNS) Certificate

VA Coaching Program (VACP) Seminar Certificate

Timeline

Drill Sergeant

U.S. Army Reserve Command
09.2024 - Current

Housekeeping Work Leader WG-2 Step 3

Department Of Veteran Affairs
04.2018 - Current

Infantry Fire Team Leader

United States Army
01.2014 - 06.2017

Certificate of Completion - Dental Specialist

Medical Education & Training Campus

Associate of Applied Science - Automation Technology

Mississippi Gulf Coast Community College

Associate of Applied Science - Electronics Technology

Mississippi Gulf Coast Commmunity College

Associate of Applied Science - Instrumentation And Control

Mississippi Gulf Coast Community College

Certificate of Achievement - Engineering And Technology Delegation

International Scholar Laureate Program

Certificate of Completion - Renewable Energy/Communications Tower Technician

Airstreams Renewables, Inc.

High School Diploma -

Gautier High School

Certificate of Completion - Non-commissioned Officer Development

United States Army Drill Sergeant Academy

Certificate of Completion - Management

Super U For New Supervisors (SUNS)

Certificate of Completion - Mentorship

Veterans Affairs Coaching Program (VACP) Seminar

Certificate of Completion - Leadership Development

Each Leader Individually Trained To Excel (ELITE)

Certificate of Achievement - Combat Arms

United States Army Infantry School