DeMarquez Hanes
Davenport,IA
Summary
Skilled in assembling and fabricating a diverse range of products with precision and efficiency. Experienced in interpreting technical documents, schematics, and blueprints to deliver quality workmanship. Possess strong problem-solving skills, manual dexterity, and ability to work collaboratively in team settings. Made significant contributions to improving production processes by identifying inefficiencies and suggesting practical solutions.
Overview
4
4
years of professional experience
Work History
Assembler
Sears Manufacturing
Davenport, Iowa
06.2021 - 06.2022
- Assemble car and tractor seats from scratch
- Collaborate with team members to optimize workflow processes within the department.
Customer Service Representative
APAC Customer Services
, IA
01.2018 - 06.2019
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Conducted regular follow-up calls with customers after resolving their issues.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
Mid City
Davenport, Iowa06-2015
Skills
- Component installations
- QC
- Work order comprehension
- Welding tool operation
- Manufacturing
- Workplace safety
- Safety management
- Small parts assembly
- Hand-eye coordination
- Attention to detail
- Assembly and production
- Punctuality and reliability
- Strong teamwork
References
References available upon request.
Timeline
Assembler
Sears Manufacturing
06.2021 - 06.2022
Customer Service Representative
APAC Customer Services
01.2018 - 06.2019
High School Diploma -
Mid City