Results-driven Sewer CCTV Technician with AIMS Companies, skilled in pipe repair and customer service. Demonstrated leadership in training employees and managing projects, ensuring high-quality standards in challenging environments. Proficient in concrete cutting and worksite safety, consistently exceeding expectations while maintaining a focus on team collaboration and effective communication.
Overview
13
13
years of professional experience
Work History
Sewer CCTV Technician
AIMS Companies
03.2021 - Current
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Trained employees in time management and proper ways to complete job duties.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Identified depths of water, sewer, gas, cable, oil and electric lines using locating equipment.
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Repaired malfunctioning utility lines after locating equipment and identifying problems.
Utilized variety of tools and diagnostic equipment to complete repairs.
Completed all repair and maintenance activities promptly and to high quality standards.
Transported materials and tools to job site and accounted for tools.
Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
Filled out accurate logs and job reports after every service call and submitted for supervisor review.
Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
Paid attention to detail while completing assignments.
Concrete Cutter
Southeast Scanning and Coring
08.2016 - 05.2021
Inspected concrete and equipment, created time for hazardous material removal and directed activities of workers throughout abatement projects.
Maintained accordance with safety protocols to protect team members and other personnel.
Gained strong leadership skills by managing projects from start to finish.
Safely operated ring saw, chain saw, slab saw, standing saw.
Routinely lifted and moved items weighing 75 pounds.
Installed rebar and molded expansion joints and edges for concrete projects.
Maintained clean, safe worksite for team safety and to help keep projects on-track.
Operated diverse manual and power tools to cut and shape concrete to required specifications.
Interpreted blueprints and diagrams to determine project dimensions and requirements.
Warehouse Lead
WGL Holdings
04.2012 - 11.2016
Followed verbal and written instructions to properly move and ship products.
Trained employees on equipment operation and safety protocols.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Kept storage areas organized, clean, and secure to fully protect company assets.
Assisted with quality and production process improvements to support new packaging initiatives.
Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Assembled components with minimal supervision, exceeding expected project milestones.
Applied blank labels to devices, packaged and sealed items before sending for quality review.
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Lifted and slid packages weighing up to 55 pounds on conveyor belts to transport items.
Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
Assembled products according to changing daily work orders and specific customer needs.