Summary
Overview
Work History
Education
Skills
Additional Information - Minor
Certification
Timeline
Generic

DEMARTIE ALLEN

Conroe

Summary

Experienced Dialysis Technician with a strong background in IT support and technical troubleshooting. Demonstrates proficiency in managing multiple priorities, maintaining a positive attitude, and ensuring safety and compliance. Seeks a full-time position that offers professional challenges and opportunities to utilize problem-solving skills and technical expertise. Committed to delivering exceptional results and contributing to team success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Dialysis Technician

HCA Conroe Regional Hospital
10.2019 - Current
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced
  • Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure
  • Set-up equipment for dialysis and primed dialyzer in preparation for use
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests
  • Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment
  • Maintained accurate patient charts and medical records
  • Cleaned and sterilized instruments, equipment and surfaces
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians
  • Performed routine quality control and safety checks on all equipment
  • Programmed and monitor all equipment and devices

IT Technical Support Intern

HCA Conroe
01.2021 - 06.2022
  • Improved user satisfaction by promptly addressing IT issues and providing effective solutions
  • Enhanced system performance by regularly updating software and conducting routine maintenance checks
  • Reduced downtime for employees by quickly troubleshooting hardware and software problems
  • Maintained accurate records of completed tasks, ensuring quality control and facilitating smooth workflow within the department
  • Developed strong rapport with staff members, building trust as a reliable resource for IT support needs
  • Performed regular data backups to ensure information security and minimize potential risks from data loss incidents
  • Collaborated with colleagues to implement innovative solutions for recurring technical challenges
  • Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times
  • Contributed to a positive work environment within the IT department by maintaining a solutions-oriented mindset and a collaborative team spirit

Biomedical Technician

Dialyspa
02.2017 - 10.2019
  • Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
  • Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
  • Maintained safe work environment and adhered to privacy regulations.
  • Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
  • Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
  • Diagnosed cause of problems and completed repairs.
  • Reduced device downtime through efficient troubleshooting and repair of biomedical equipment.
  • Documented information regarding installations, repairs and inventory checks.
  • Performed preventive maintenance for medical equipment.
  • Trained staff on proper operation of equipment as well as initial troubleshooting techniques.

Inventory Coordinator

H-E-B
06.2015 - 10.2017
  • Performed shelf stocking including; lifting, stocking products, facing, dusting, and ordering items
  • Performed general housekeeping duties
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system
  • Streamlined the ordering process for increased efficiency and reduced lead times
  • Developed comprehensive reports for management, highlighting inventory levels, trends, and areas of concern
  • Worked closely with purchasing department to monitor supplier performance metrics, ensuring continued alignment with company objectives
  • Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes
  • Performed full inventory counts every seven days
  • Created databases and spreadsheets to improve inventory management accuracy25%

Sales Floor Manager

Finishline
06.2012 - 05.2014
  • Led a successful sales team by providing motivational coaching and performance-based incentives
  • Increased sales revenue by developing and implementing effective sales strategies
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals
  • Achieved departmental goals by developing and executing strategic plans and performance metrics
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels

Education

Bachelor of Science - Kinesiology

Sam Houston State University
Huntsville, TX
12-2016

Minor - Business

Sam Houston State University
Huntsville, TX
12-2016

High School Diploma - undefined

Goose Creek Memorial
Baytown, TX

Skills

  • Software Updates
  • Network support
  • IT Documentation
  • Performance Testing
  • Technical Writing
  • Data Mapping
  • Workflow Analysis
  • Data Analysis
  • Operations Analysis
  • Microsoft Office
  • SharePoint
  • ADO
  • Equipment Maintenance
  • Safety Monitoring
  • Inventory
  • Patient education
  • Hemodialysis procedures
  • Infection control standards
  • Patient care
  • Dialysis treatment
  • Equipment maintenance
  • Preventive Maintenance
  • Biomedical research
  • Equipment validation
  • Gas flow analyzers

Additional Information - Minor

Business

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Dialysis Technician Certification- Nephrology Nursing Certification Commission.
  • CompTIA Security+ - Computing Technology Industry Association.

Timeline

IT Technical Support Intern

HCA Conroe
01.2021 - 06.2022

Dialysis Technician

HCA Conroe Regional Hospital
10.2019 - Current

Biomedical Technician

Dialyspa
02.2017 - 10.2019

Inventory Coordinator

H-E-B
06.2015 - 10.2017

Sales Floor Manager

Finishline
06.2012 - 05.2014

High School Diploma - undefined

Goose Creek Memorial

Bachelor of Science - Kinesiology

Sam Houston State University

Minor - Business

Sam Houston State University

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DEMARTIE ALLEN