Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Rucker

Raymond,MS

Summary

Warehouse professional with robust background in logistics and inventory management. Known for optimizing warehouse processes and ensuring timely deliveries. Highly collaborative, adaptable, and reliable with skills in inventory control and safety compliance.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Facilities Management Assistant, Warehouse Coordinator

Hinds Community College
01.2003 - Current
  • I have been with the college since 2003, starting part-time at the Nursing Allied Campus bookstore before becoming a full-time Bookstore Manager. I later worked at multiple campus bookstores as needed. In July 2021, she transitioned to the Raymond Campus Physical Plant of Operations as a Facilities Management Assistant and now serves as Warehouse Coordinator.
  • My duties include maintaining customer service, handling sensitive information, managing inventory, processing purchase orders, coordinating with vendors, paying invoices, overseeing shipments, and supporting special projects. I also provides eMaintenance support, creates requisitions, verifies transactions, and oversees incoming supplies. Additional responsibilities include forklift operation, truck deliveries, assisting staff, researching vehicle updates, managing garbage pickup services, and filling in as Secretary when needed. I have contributed to cost-saving initiatives and supports other departments with eMaintenance and Workday systems.

Billing Support Representative

SkyTell Telecommunication
05.1994 - 09.1997
  • Resolved billing discrepancies through thorough investigation and effective communication with customers.
  • Processed customer invoices accurately using advanced billing software to ensure timely payments.
  • Coordinated with cross-functional teams to streamline billing procedures, enhancing operational efficiency.
  • Trained new team members on billing systems and customer service protocols, fostering a collaborative environment.
  • Resolved billing disputes efficiently, ensuring customer satisfaction and retention.

Sales Auditor

Bills Dollar Store Home Office
07.1991 - 03.1994
  • Analyzed sales data to identify discrepancies and improve accuracy of financial reporting.
  • Conducted audits on sales transactions ensuring compliance with company policies and regulations.
  • Collaborated with cross-functional teams to enhance inventory management processes and optimize efficiency.
  • Developed and implemented standardized procedures for auditing sales processes, increasing operational consistency.
  • Conducted comprehensive audits of sales transactions to ensure compliance with company policies.

Collection/Customer Service Representative

EastOver Bank
02.1990 - 02.1991
  • Managed inbound and outbound calls to resolve customer inquiries efficiently.
  • Facilitated payment arrangements and negotiated settlements with clients effectively.
  • Documented customer interactions in CRM system to ensure accurate record-keeping.
  • Provided training and mentorship to new team members on collection procedures.
  • Resolved customer inquiries regarding account status and payment options efficiently.

Education

High School Diploma -

Raymond High School
Raymond
05-1985

Some College (No Degree) - General Studies

Hinds Community College
Raymond, MS

Skills

  • Relationship building
  • Office administration
  • Administrative tasks
  • Customer engagement

Certification

I am a licensed forklift driver.

Timeline

Facilities Management Assistant, Warehouse Coordinator

Hinds Community College
01.2003 - Current

Billing Support Representative

SkyTell Telecommunication
05.1994 - 09.1997

Sales Auditor

Bills Dollar Store Home Office
07.1991 - 03.1994

Collection/Customer Service Representative

EastOver Bank
02.1990 - 02.1991

High School Diploma -

Raymond High School

Some College (No Degree) - General Studies

Hinds Community College

Similar Profiles

CREATE PROFILE