DeMeatra Riser

Warmly greeted clients, managed intake processes, and answered phone calls.

•Scheduling meetings, book appointments, coordinate room availability/rooms for training

•Prepare, scan, file, and organize client records, treatment plans and reports

•Make client calls, assist with paperwork, handle mail, faxes, data entry, ordering supplies and maintain general office organization

• Assisted in managing schedules and coordinating appointments for team members

• Review Contracts and open orders for clients
• Work with seller(VA,USDA) and asset managers to set closing times with buyers
• Managed property acquisition and disposition processes to streamline operations
• Conducted detailed property inspections to ensure compliance with regulatory standards
• Work with asset managers, vendors, real estate agents and attorneys to coordinate closings and audit/prepare ALTA/CD for approval
• Request wire funds when having a deficit closing
• Developed and maintained comprehensive database of REO properties for efficient tracking. Update spreadsheets/reports for weekly distribution
• Check for accuracy for taxes, broker bill invoices, premium endorsements, review counter offers and assist with curative title issues as needed

• Facilitated smooth relocation closing process with local agents
• Send out relocation closing instructions and deed packages to local agents and attorneys
• Act as a liaison for relocation customers and local agents
• Review and approve HUDs against equity closing statements
• Request wire funds on properties with outstanding balances at closing
• Review broker expense reports against invoices to ensure accuracy
• Coordinated communication between buyers, sellers, and lenders to streamline transactions efficiently
• Reviewed title documents for accuracy, identifying discrepancies and resolving issues proactively
• Review and interpret contracts for seller concessions
• Respond to inquiries from local offices and attorneys to resolve discrepancies
• Maintain monthly closing reports and closing matrix

• Responsible for clearing and managing title exceptions and requirements
• Examined documents for completeness, accuracy and conformance to specific standards
• Ensure recordable instruments were in the required recordable format
• Enforced quality in accordance with underwriting and current regulations and policies
• Developed and maintained relationships with lenders
• Conducted thorough post-closing audits to ensure compliance with industry regulations.
• Reviewed closing documents for accuracy and completeness, resolving discrepancies promptly.
• Trained junior auditors on best practices for documentation review and compliance standards.

Receptionist: Handled inbound and outbound calls via switchboard system

• Receptionist: Handle inbound and outbound calls by switchboard system.
• Stocked/restocked office supplies
• Received and distributed mail/packages
• Log and label new real estate folders
• Accounting/Bank deposit

• Escrow Assistant: Opened new orders , prepared and delivered title commitments, chain of title
• Schedule closing
• Pre-worked HUD settlement statement
• Funded closed files with lenders; prepared builder and lender documents
• Order tax information, payoffs, surveys and ICL
• Verify tax, HOA certificates and evidence of insurance
• Handle accounts receivables and deposits
• Recorded all pertinent legal documents
• Served as a liaison for clients, surveyors, builders/sellers, realtors, lenders and buyers for smooth closings.