Demetra C. Moumas
Egg Harbor Township
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
13
13
years of professional experience
Work History
East Lines Material Stores Supervisor
Southwest Airlines
12.2020 - Current
- Responsible for the daily operation at 8 different Line Locations and providing leadership support to the Material Specialists
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Able to perform work duties such as shipping and receiving, HAZMAT, and other duties as assigned by leadership
- Coordinating Crew Briefings across all locations
- Adhering to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
- Monitoring all areas of the Lines and ensuring compliance with company policy, FAA regulations, and DOT/OSHA mandatory requirements
- Overseeing Quarterly, Monthly, and Daily reports and audits
- Ability to complete admin duties such as payroll, overtime calls outs, email responses and more
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Material Stores Supervisor
Southwest Airlines
07.2017 - 12.2020
- Garnering strong relationships and communications with other departments
- Supervising deadlines of reports, inventory projects, and data reports
- Responsible for oversight of issues with inventory accuracy, shipping, restocking, and issuing
- Overseeing general equipment and material handling
- Coordinating shipments by freight, air or ground
- Monitoring all areas of Stores and ensuring compliance with company policy, FAA regulations, and DOT/OSHA mandatory requirements
- Organizing warehouse and inventory to5S concepts
- Managing schedule and overtime over a group of30+ employees
- Initiating personnel actions, such as disciplinary measures, awards, or recognition
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Tech Stores Supervisor
Air Wisconsin
10.2011 - 07.2017
- Creating reports, cycle counts, and orders through inventory program
- Managing two separate stations and multiple projects leading to lower financial shipping costs to the company
- Supervising activities and training new employees
- Ensuring project deadlines, policies, procedures, and safety regulations are met
- Maintaining employee time and attendance records through the software application KRONOS
- Working with supply chain vendors to order parts for emergency grounding situations
- Creating repair orders for unserviceable items that need to go out for repair
- Certified for FAA SIDA badges in both DCA and PHL bases, including customs seal in PHL
- Maintaining work relationship with DCA contractor, STS for all Parts Room replenishment and needs
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Observed packing operations to verify conformance to specifications.
Education
Bachelor of Science - Digital Media
Drexel University
Philadelphia, PA06.2010
Skills
- Training and mentoring
- Staff management
- Attention to detail
- Decision-making
- Processes and procedures
- Policy enforcement
- Priority management
- Effective communication
- Reliability
- Professionalism
- Task prioritization
- Operational efficiency
Languages
English
Timeline
East Lines Material Stores Supervisor
Southwest Airlines
12.2020 - Current
Material Stores Supervisor
Southwest Airlines
07.2017 - 12.2020
Tech Stores Supervisor
Air Wisconsin
10.2011 - 07.2017
Bachelor of Science - Digital Media
Drexel University
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