Demetra Osby
Opelika,USA
Summary
Highly organized and proactive with a strong work ethic, customer service skills, and understanding of documentation requirements and processes. Looking for a dynamic role in a fast-paced environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Sciences Admissions Coordinator
SOUTHERN UNION STATE COMMUNITY COLLEGE
04.2021 - Current
- Administer Health Sciences Information Sessions on all campuses to potential students to answer questions regarding admissions into Southern Union’s Health Sciences programs.
- Process program applications by calculating student GPA, placement needs, and evaluating transcripts with assistance from the Health Sciences advisor to determine eligibility for admissions into a Health Sciences program.
- Rank applications according to their completed courses as set out by specific program admissions criteria.
- Responsible for preparing accurate letters, packets, memos, reports, forms and other correspondence in high volumes.
- Work comfortably in a fast-paced environment while producing time-sensitive information.
- Track progression of, readmission, and transferability of Health Sciences students.
- Assist the dual enrollment liaison with dual enrollment program admission and scholarship applications.
- Keep good communication between program and department chairs regarding changes and admission information.
- Maintain up to date admission information on program brochures and applications.
- Assist with orientation, registration, and student tours as needed.
- Receive students, visitors, and college personnel in a prompt and courteous manner and provide information as requested.
- Follow up with students regarding admission acceptance.
- Maintain student records in database according to standard rules of records management
- Register Dual Enrolled and Certified Nursing Assistant Students.
Financial Aid Specialist
SOUTHERN UNION STATE COMMUNITY COLLEGE
02.2018 - 04.2021
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
- Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
- Gave workshop and other group presentations to inform students of options and educate on financial aid process.
- Demonstrated understanding of and adherence to federal and state regulations for financial aid.
- Processed financial aid documents and completed basic verification of information.
- Assisted students in understanding academic application processes, admissions requirements and financial aid options.
- Audited student files to confirm accuracy and completion according to defined guidelines.
- Scholarship and Financial Committee Member.
- Experience with Banner System
Sleep Lab Coordinator/Registration Representative
EAST ALABAMA MEDICAL CENTER
01.2011 - 02.2018
- Reviewed patient data, prepared data reports and signed off on release of information requests.
- Scheduled appointments based on individual patient requirements and facility availability.
- Checked insurance benefits, received payments and provided receipts.
- Gathered personal and insurance information from each patient.
- Gathered, verified and processed patient paperwork.
- Answered questions about admissions, financial and hospital policies.
- Registered patients for outpatient procedures and emergency services.
- Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Thoroughly explained facility policies, prepared and distributed patient identification bands and arranged for transportation to assigned rooms.
Education
Bachelor of Science - Human Resources Management
Columbia Southern University
Orange Beach, AL06.2017
Associate of Science - Business Administration
Columbia Southern University
Orange Beach, AL01.2016
MBA - Business Management
University of West Alabama
Livingston, AL05.2021
Skills
- Regulatory requirements
- Application processes
- Program types
- Repayment procedures
- Student assistance
- Tuition support
- Administrative abilities
- Communication
- Data management
- Time management
- Team management
- MS Office
- Organization
- Knowledge of Banner Systems and TES
Certification
Student Eligibility Certification -NASFAA
Timeline
Health Sciences Admissions Coordinator
SOUTHERN UNION STATE COMMUNITY COLLEGE
04.2021 - Current
Financial Aid Specialist
SOUTHERN UNION STATE COMMUNITY COLLEGE
02.2018 - 04.2021
Sleep Lab Coordinator/Registration Representative
EAST ALABAMA MEDICAL CENTER
01.2011 - 02.2018
Associate of Science - Business Administration
Columbia Southern University
MBA - Business Management
University of West Alabama
Bachelor of Science - Human Resources Management
Columbia Southern University
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