DEMETRA TURNER
Desoto
Summary
Payroll and HR Support with 20+ years' experience managing multi-state payroll, benefits administration, and HR operations. Skilled in onboarding/offboarding, employee relations, compliance, and process improvement. Adept at partnering with leadership to deliver efficient payroll services, maintain policy compliance, and enhance the employee experience. Recognized for streamlining processes, reducing errors, and providing responsive HR support.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Manager of Operations
Metramus Transports, LLC
04.2016 - Current
- Orchestrate allocation of resources, supplies, and personnel to consistently meet operational demands and core performance metrics.
- Develop and coordinate crew schedules aligned with business and project priorities to maximize efficiency.
- Proactively identify and resolve operational challenges to prevent workflow disruptions.
- Communicate clear objectives and execute hands-on leadership strategies that elevate team performance.
Payroll Manager / HR Coordinator
Kevin Kelley Concepts
10.2024 - 06.2025
- Administered biweekly payroll for salaried and hourly staff across multiple locations, ensuring 100% compliance with wage and hour regulations.
- Facilitated onboarding and orientation for new hires, streamlining benefits enrollment and HRIS setup.
- Oversaw offboarding activities, including final payroll, benefits termination, and COBRA notifications.
- Acted as primary liaison for payroll inquiries, benefits clarification, and HR policy guidance.
- Collaborated on revisions to the employee handbook to ensure alignment with Texas labor laws.
- Maintained HRIS accuracy and generated workforce analytics on headcount, turnover, and overtime trends.
Senior Payroll Coordinator / HR Support
Essilor of America
05.2011 - 04.2016
- Executed biweekly payroll processing for multiple facilities across several states, maintaining 100% compliance with labor laws.
- Administered benefits enrollment, changes, and terminations; coordinated leave management with HR partners.
- Streamlined onboarding processes by accurately entering new hire data, scheduling orientation, and initiating benefits enrollment.
- Directed offboarding procedures, ensuring timely final pay, benefits reconciliation, and system access removal.
- Reconciled payroll accounts and integrated data into Oracle GL via ADP GL tool.
- Processed garnishments, tax levies, and child support orders with precision and confidentiality.
Payroll Coordinator
AutoNation
03.2008 - 05.2011
- Processed semi-monthly payroll by reviewing and auditing time exports from multiple dealership locations.
- Partnered with HR to facilitate onboarding documentation, benefits setup, and leave administration.
- Implemented wage adjustments, employee status updates, and termination processes.
- Resolved payroll discrepancies through direct employee and manager communication.
Lead Sr. Payroll Coordinator
Assisted Living Concepts
07.1993 - 03.2008
- Directed payroll operations for 3,800 employees in 177 locations across 14 states.
- Administered benefits programs, including open enrollment, and managed leave processes.
- Collaborated with HR to deliver onboarding for new employees and conduct exit processes.
- Trained payroll staff, increasing team accuracy and efficiency while ensuring legal compliance.
- Spearheaded the implementation of an automated time and attendance system across all locations.
Education
Navarro Junior College
Corsicana, TXSkills
- Multi-State Payroll Processing (ADP Workforce Now, Oracle, Paychex)
- Benefits Administration (Medical, Dental, Vision, 401(k), FMLA, STD/LTD, COBRA)
- Employee Onboarding & Offboarding
- HRIS & Timekeeping Systems Management
- Employee Relations & Conflict Resolution
- HR Compliance (FLSA, FMLA, ACA)
- Payroll Tax Administration & Reconciliation
- General Ledger Integration & Reporting
- Training, Process Improvement & Policy Implementation
- Problem-solving
- Customer service
Certification
FPC Certification
Timeline
Payroll Manager / HR Coordinator
Kevin Kelley Concepts
10.2024 - 06.2025
Manager of Operations
Metramus Transports, LLC
04.2016 - Current
Senior Payroll Coordinator / HR Support
Essilor of America
05.2011 - 04.2016
Payroll Coordinator
AutoNation
03.2008 - 05.2011
Lead Sr. Payroll Coordinator
Assisted Living Concepts
07.1993 - 03.2008
Navarro Junior College
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