Demetri Sanders
Tulsa
Summary
Software Engineer with 7+ years of experience building, troubleshooting, and optimizing enterprise systems. Strong foundation in backend development, automation, and system reliability using Python, PowerShell, and cloud platforms.
Professional software engineer skilled in programming languages such as Java, Python, and C++. Adept in full software development lifecycle, including coding, testing, and debugging. Strong focus on collaboration and delivering reliable, scalable solutions. Known for adaptability and consistently meeting evolving project requirements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cybersecurity & Systems Analyst
USAA
01.2024 - Current
- Monitored enterprise systems and dashboards to identify anomalies, performance issues, and potential disruptions
- Performed technical triage using diagnostic tools to isolate issues and determine appropriate resolution or escalation paths
- Investigated system irregularities and supported resolution of technical issues impacting applications and user environments
- Documented incidents, findings, and resolutions within ticketing systems to ensure clear communication across teams
- Collaborated with cross-functional teams to improve system reliability and operational efficiency
- Led incident response efforts improving uptime and resolution speed
IT Systems Support Analyst
Robert Half
Tampa, FL
10.2023 - 08.2024
- Engineered automation for user provisioning and identity workflows
- Resolved complex system and authentication issues
- Managed Active Directory environments with secure access controls
- Provided technical support for system applications, troubleshooting issues to minimize downtime.
- Implemented best practices for documentation and reporting, ensuring compliance with organizational standards.
Systems Administrator
Apex Systems
Tampa, FL
01.2020 - 01.2022
- Administered VPN, firewall configurations, and infrastructure updates
- Automated administrative processes using scripting
- Maintained system uptime through proactive monitoring
- Implemented system upgrades to enhance network performance and security.
- Managed user accounts and access permissions across multiple platforms.
- Developed automated scripts to streamline routine maintenance tasks.
IT Support Specialist
HCA Florida Bayonet Point
01.2018 - 01.2020
- Resolved high-volume enterprise technical issues
- Maintained endpoint security and system performance
- Managed user access and permissions
- Diagnosed and resolved network connectivity problems to ensure operational continuity.
- Provided technical support for hardware and software issues across diverse systems.
- Configured hardware, devices, and software to set up work stations for employees.
Administrative Assistant/IT Technician
United States Marine Corps
Quantico
09.2011 - 09.2015
- Coordinated scheduling and logistics for high-level meetings and events.
- Managed office communications, ensuring timely responses to inquiries.
- Developed and maintained filing systems for confidential documents.
- Streamlined administrative processes to enhance operational efficiency.
- Implemented new software solutions to improve data management practices.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Bachelor of Science - Information Technology
Keiser University
Clearwater, FL12-2026
Associate of Science - Information Technology
Keiser University
Clearwater, FL04-2023
Skills
- Languages: Python, PowerShell
- Cloud: AWS, Azure
- Tools: Git, Linux, REST APIs
- Systems: Active Directory, Azure AD
- Concepts: Automation, Debugging, System Design
- End user support
- Technical documentation
- Network administration
- Problem-solving
- Time management
- Database design
- Application support
Certification
- CompTIA Security+
- AWS Certified Cloud Practitioner
- CompTIA Network+ (Expected 2025)
Timeline
Cybersecurity & Systems Analyst
USAA
01.2024 - Current
IT Systems Support Analyst
Robert Half
10.2023 - 08.2024
Systems Administrator
Apex Systems
01.2020 - 01.2022
IT Support Specialist
HCA Florida Bayonet Point
01.2018 - 01.2020
Administrative Assistant/IT Technician
United States Marine Corps
09.2011 - 09.2015
Bachelor of Science - Information Technology
Keiser University
Associate of Science - Information Technology
Keiser University