Demetria Ali

• Automated Deals and Contract Assist application with Power Automate, saving 4,640 hours annually through intelligent validation and data quality flagging.
• Streamlined trade business engagement process, achieving an additional 1,500 hours saved annually while enhancing internal collaboration and partner onboarding.
• Led S360 Security Assessment initiative for MBO Fusion Dev by developing two threat models to ensure compliance with Service Tree cybersecurity standards.
• Approached complex system design and compliance challenges as learning opportunities, delivering scalable solutions that strengthened organizational resilience.
• Championed low-code/no-code automation to drive operational efficiency across business applications, reducing manual effort and enhancing data integrity.
• Engaged in continuous learning through industry conferences, staying aligned with evolving best practices and enterprise innovation trends.

• Onboarded four non-Microsoft teams to democratize MILA platform access, achieving threefold increase in P&L metrics within one quarter.
• Collaborated with Launch and Mixed Reality teams to enhance launch operations, minimizing tooling duplication and improving resource efficiency.
• Designed and implemented MILA Data Share PowerApps, adding seven reporting features and reducing report formatting time.
• Ensured 100% data accuracy in P&L Heatmap reporting by refining tracking structures in Power BI with real-time feedback.
• Developed and launched MILA Training PowerApps to facilitate onboarding for non-MBO stakeholders, achieving over 70% user adoption.
• Utilized low-code/no-code approaches to expand reporting and training solutions, enhancing compliance and stakeholder alignment across launches.

Directed comprehensive software development, testing, and deployment for healthcare and insurance platforms.

• Collaborated with cross-functional teams to define requirements and implement effective solutions.
• Oversaw business process management for healthcare claims and Medicare supplement offerings.
• Conducted client training on GIAS dental systems, re-engaging clients after project delays.
• Managed product implementation, quality assurance, and testing for compliant, high-impact solutions.

Led implementation and service delivery for over 35 clients in HR, payroll, and benefits solutions.

• Directed open enrollment planning and system migrations to enhance client onboarding experiences.
• Recovered $30M high-risk client by streamlining data migration and managing enrollment processes.
• Ensured compliance with Affordable Care Act as primary liaison between ADP and client teams.
• Onboarded major Spanish-speaking university, emphasizing platform functionality and user adoption strategies.
• Recognized as subject matter expert for TAM and complex accounts based on extensive expertise.

Directed benefits administration and systems projects for over 3,000 members across medical, dental, and 401(k) plans.

• Managed compliance for self-insured ERISA and Section 125 plans while driving process automation and user training.
• Created an in-house eligibility system, overseeing requirements, testing, and rollout, achieving $1M in annual savings.
• Delivered benefits training to all organizational levels, including IT and accounting teams.
• Developed training materials and web-based programs to enhance benefits literacy and increase platform adoption.