Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Affiliations
Generic

DEMETRIA BATES

Dallas,TX

Summary

Analytical Senior Buyer with experience conducting in-depth research and negotiating pricing with vendors to purchase medical products. Successful in maintaining business relationships with existing vendors. Sharp individual well-versed in using exemplary research skills as well efficient in carefully reviewing pricing, terms and conditions prior to forming agreements. Looking to use smart mind and procurement experiences to tackle new challenges

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Senior Buyer

Christus Health
07.2023 - Current
  • Follows CHRISTUS Guidelines related to Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
  • Promotes culture of safety for patients and Associates through proper identification, reporting, documentation, and prevention of medical errors in non-punitive environment.
  • Effectively manages expenditures to reduce total cost of ownership of material acquisitions.
  • Maintain SAP Material Master data integrity for inventory planning and purchasing fields.
  • Works effectively in inventory, planning, and purchasing screens in MMIS.
  • Responsible for maintaining inventory according to stated goals of levels and/or turns.
  • Maintain satisfactory supplier metrics.
  • Create and implement new processes to reduce inventory and waste.
  • Responsible for creation, communication of Procurement related reporting
  • Development of supply chain-related analysis to improve contract compliance and lower supply costs.
  • Assist with processing purchase requests for assigned departments. Ensures requests are processed in timely and accurate manner (within 24hrs) and all terms of Purchase agreements are met by vendors.
  • Assist Internal Customers to insure inventory levels compare favorably with ordering and receiving levels. Strives to keep inventory levels at minimum.
  • Monitors purchasing computer system to assure efficiency and data integrity. Insures system is being utilized according to system and hospital procedures. Insures purchasing information is up- dated daily - pricing, unit of purchase, vendor order number etc.
  • Assist in review/ resolution of open orders to ensure Department delivery expectation met.
  • Assist in review and resolution of GARPSE report related issues

Supply Chain Specialist

Celanese
03.2021 - 01.2023
  • Led supply chain improvement efforts by managing carrier relationships, customs activities, and international security measures
  • Discovered most reliable and cost-effective shipping methods by analyzing previous shipment data
  • Researched real-time customer histories to identify issues and anomalies before problems occur
  • Oversaw and executed duties to manage client correspondence, scheduling, and data communications
  • Directed product flow throughout company
  • Maintained domestic and international supplies by coordinating with international contacts to source materials and manage distribution
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
  • Liaised between account holders and various departments
  • Improved consistency of on-time arrivals through effective logistics management and travel route planning
  • Gathered and analyzed supplier, inventory, and distribution data to assess areas needing improvement
  • Managed over 150 domestic and international accounts ranging from Tier 4 to Key Accounts
  • Takes responsibility for entire lifecycle of operational side of business
  • Ability to manage complex accounts across multiple segments within business
  • Assists in creation of purchasing strategies to optimize cross-divisional purchases, including purchase orders, expediting back vendor orders, any accuracy of buying records, price records, and variances before invoice payment
  • Oversees release of products to vendors, other DCS, and corporate locations, including inventory accuracy, correct paperwork
  • Participates and collaborates with external stakeholders to anticipate needs, with emphasis on identifying, leading, and coordinating process improvement
  • Communicates product changes, updates, and other details to customers and necessary cross-functional teams
  • Prepares documents for customers' shipments for import and export
  • Internally escalates customer concerns and quality management
  • Investigates and coordinate customer claims
  • Forecasts and analyzes fluctuations in sales to make necessary adjustments for data reporting and analyzing capabilities
  • Proactively engages with and maintains relationships with internal key stakeholders: Sales, Logistics, Credit, Planning/Scheduling, Commercial Operations, and Master Data
  • Develops and communicates reports that illustrate supply/demand to customers
  • Gains approval from sales management to provide billing adjustments
  • Key customer service contact for customers and service providers
  • Maintains vital internal relationships, including marketing, sales, supply chain planning, ship points, product management, Credit, Financial Shared Services, and Procurement
  • Updates customer master information in SAP, including clarifying and recommending credit limits in coordination with Credit Management
  • Interacts with third-party service providers (i.e., Freight Forwarders, Carriers, Terminal/Warehouses, Vendors)
  • Manages complex order types - POC, ZEXO Exports, Consignments, TECP, Customer portals, Corporate Accounts
  • Processes sample requests by following responsible care guidelines and approvals
  • Resolves and escalates product stewardship blocks, rate, and route change if necessary
  • Replenishes and controls consignment inventory and invoicing of consignment stocks
  • Supports and trains customers on e-business platforms
  • Monitors and ensures resolution of order and delivery blocks
  • Advanced time management skills and knowledge to self-manage incoming requests and demands based on deadlines and business/customer requirements, including ability to manage quickly shifting priorities based on customer

Logistics Coordinator

The Pasha Group
11.2020 - 02.2021
  • Tracked orders and notify customers of status or potential delays
  • Coordinated shipping requests for expedited delivery and documented them accurately to achieve correct billing
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
  • Generated documentation and information required for customer shipments
  • Processed and entered customer orders into database and provided proactive customer service for accounts
  • Maintains accurate, timely, and thorough records in proprietary database
  • Manage Exceptions and review database for errors and correct
  • Maintain department KPIs and customer satisfaction ratings as defined by department
  • Perform routine data entry, including but not limited to entering new orders and shipment information into computerized tracking systems; tracing shipments with steamship lines, trucking vendors, railroads, and other suppliers; and managing logistical aspects of product life cycles, including coordination or provisioning of samples, and depreciation of obsolescence, updating information in various systems
  • Communicate and monitor incoming customer emails to ensure timely communication; escalate internal and external concerns for expedited resolution; ensure customer satisfaction at all times
  • Provides input to team leader and group manager on departmental initiatives and process improvement projects
  • Performs typing, faxing, mail distribution, phone messaging, and other office-related duties as required
  • Scans and separates documents in Document Management System
  • Update schedules, logs, and tasks daily Report project plans, progress, and results
  • Direct availability and allocation of materials, supplies, and finished products
  • Redesign movement of goods to maximize value and minimize costs
  • Collaborate with other departments to meet customer requirements, take advantage of sales opportunities, and minimize negative impacts on business in case of shortages
  • Review logistics performance with customers against targets, benchmarks, and service agreements
  • Perform system lifecycle cost analysis and develop component studies
  • Manage logistical aspects of product life cycles, including coordination or provisioning of samples and obsolescence depreciation
  • Maintain and develop positive business relationships with customer's key personnel involved in, or directly relevant to, logistics activity
  • Correlated and distributed shipping paperwork for outbound order requisitions to warehouse daily
  • Verification or pick-up dates with supplier and carrier
  • Inventory reconciliations with Purchasing Departments ensure timely delivery of inventory into Distributions Centers and 3PLs
  • Assisted Customer Service and Sales Reps as needed to procure cost-effective transportation solutions to include all orders
  • Updated system records of any changes and critical terms
  • Received and distributed freight invoices to designated departments for processing
  • Resolved payment discrepancies along with credit and debit memos
  • Researched payment discrepancies, determining problematic and provided management with ongoing status reports of outstanding accounts receivables
  • Maintained cost of inventory

Logistics Coordinator

Azelis Americas
07.2019 - 03.2020
  • Tracked orders and notify customers of status or potential delays
  • Coordinated shipping requests for expedited delivery and documented them accurately to achieve correct billing
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
  • Generated documentation and information required for customer shipments
  • Processed and entered customer orders into database and provided proactive customer service for accounts
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
  • Liaised between warehouse personnel and customer to facilitate account and operational needs
  • Monitored and reported on transportation costs and properly filed shipping documents
  • I verified accurate account invoicing through collaboration with accounting department
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices, and shipments,
  • Maintained damaged goods records, backorder logs, and applicable regulatory reporting
  • Verification or pick-up dates with supplier and carrier
  • Inventory reconciliations with Purchasing Departments ensure timely delivery of inventory into Distributions Centers and 3PLs
  • Updated system records of any changes and critical terms
  • Received and distributed freight invoices to designated departments for processing
  • Resolved payment discrepancies along with credit and debit memos
  • Researched payment discrepancies, determining problematic and provided management with ongoing status reports of outstanding accounts receivables
  • Report project plans, progress, and results
  • Direct availability and allocation of materials, supplies, and finished products
  • Redesign movement of goods to maximize value and minimize costs
  • Collaborate with other departments to meet customer requirements, take advantage of sales opportunities, or minimize adverse impacts on business in case of shortages
  • Review logistics performance with customers against targets, benchmarks, and service agreements
  • Perform system lifecycle cost analysis and develop component studies
  • Manage logistical aspects of product life cycles, including coordinating or provisioning samples and minimizing obsolescence
  • Maintain and develop positive business relationships with customer's key personnel involved in, or directly relevant to, logistics activity
  • Correlated and distributed shipping paperwork for outbound order requisitions to warehouse daily.

Logistics Coordinator

Mode LLC
02.2019 - 07.2019
  • Order entry
  • Monitored Intermodal shipments
  • Identified delays with rail and vessel lines
  • Resolved tracking issues, including incomplete shipments
  • Informed Dispatch Analyst of assignments that need further review (i.e., driver availability, equipment availability, or load availability)
  • Tracked down missing paperwork that delays load delivery and other basic load-related situations promptly (i.e., bill of lading)
  • Coordinated with dispatchers and outside carriers to avoid demurrage, storage charges, excessive chassis fees, etc
  • Interacted with Drivers
  • Ran/reviewed internal/external reports and analysis
  • Scheduled pickups and deliveries daily
  • Worked closely with other departments to deliver high level of service to customers
  • Demonstrated sound judgment, initiative, and tactful communication skills while dealing with critical information
  • Accurately entered correct rate/quote for each shipmentMaintained up-to-date information in system programs, ensuring that quality of all services provided met required standards Arrange transportation for expedited freight and negotiate freight charges and terms with customers and carriers
  • Work in competitive 3rd party logistics brokerage environment and provide best pricing for best service
  • Preparing required documentation of damaged and refused freight for claims processing
  • Providing all necessary documentation for invoice processing
  • Dispatching carriers to align with customer needs, reporting, and invoicing
  • Bidding on large transportation projects, billing management, and building carrier relationships
  • Tracking inbound and outbound LTL and Truckload freight may be ambient, refrigerated, and environmentally hazardous material
  • Entering and updating load information in TRITAN
  • Identify capacity needs regularly and match needs with consistent opportunities
  • Creating and updating Excel spreadsheets for daily reporting of shipment statuses
  • Make sure and take care of ALL customer's logistic needs
  • Managing customer accounts, ensuring customers receive best product at lowest possible cost while maximizing margin and network efficiency
  • Obtain and enter load updates into TPS
  • Tracked hundreds of private and system rail cars daily through all 7 Class 1 railroads and provided reports and logistics support to manufacturers
  • Look for loads for dedicated drivers, schedule and dispatch, and keep track of mileage
  • Manage several different large retail customers and provide door-to-door transportation for customers, including residential and final mile deliveries reporting on-time performance for LTL and Truckload carriers
  • Tracked orders and notify customers of status or potential delays
  • Coordinated shipping requests for expedited delivery and documented them accurately to achieve correct billing
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
  • Generated documentation and information required for customer shipments
  • Processed and entered customer orders into database and provided proactive customer service for accounts
  • Managed system support functions to set priorities and service level expectations
  • I Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.

Education

Associate of Arts - Business Administration and Management

University of Phoenix
02.2023

Skills

  • Analytical Skills
  • Inventory Planning
  • Materials Management
  • Microsoft Outlook
  • Organization Skills
  • Procurement
  • Communication
  • Computer Literacy
  • Purchase Agreements
  • Supplier Evaluation Invoice Preparation
  • Invoice Preparation
  • Reviewing Account Records
  • Claims Investigations
  • 3PL (Third Party Logistics)

Certification

  • Licensed Claims Adjuster - Expires 2025
  • Licensed Notary - Expires 2027

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Price is what you pay. Value is what you get.
Warren Buffett

Timeline

Senior Buyer

Christus Health
07.2023 - Current

Supply Chain Specialist

Celanese
03.2021 - 01.2023

Logistics Coordinator

The Pasha Group
11.2020 - 02.2021

Logistics Coordinator

Azelis Americas
07.2019 - 03.2020

Logistics Coordinator

Mode LLC
02.2019 - 07.2019

Associate of Arts - Business Administration and Management

University of Phoenix

Affiliations

The National Society of Leadership and Success Member CERTIFICATIONS Licensed Claims Adjuster - [Expires 2025] Licensed Notary - [Expires 2027]
DEMETRIA BATES