Demetria Bullard
Chicago,IL
Summary
Results-driven logistics professional offering strong blend of customer service and transportation experience. Skilled in overseeing safe and proper transportation. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. B Class holder, Air Brakes, passenger and school bus endorsement Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record 19 years of experience in Bus Driver roles.
Overview
17
17
years of professional experience
Work History
Motor Coach Operator
WeDriveU
04.2022 - Current
- Transport clients to and from destinations
- Arrive at destinations on schedule
- Research and plan for traffic, construction and weather delays
- Use navigation applications to determine the best route
- Conduct basic maintenance checks
- Map out routes
- Maintaining vehicle hygiene
- Checking all relevant equipment
- Adhere to road signals
- Maintain logs and collect daily schedules
- Follow all state and national safety regulations and standards
- Accurately follow routes, maps, and directions
- Keep exterior of vehicle clean and presentable.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Served as a positive ambassador for the company, promoting its brand and services to potential customers during in-person interactions or through social media platforms.
Transporter
Vehiship
03.2022 - 08.2022
- Maintained accurate logs of equipment deliveries and trips and submitted documentation at end of shift
- Maintained vehicle and assessed vehicle for damage after each shift
- Operated vehicles and carefully followed all safety protocols and procedures.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Provided assistance in resolving any issues that arose during the transportation process, working closely with both clients and team members to find satisfactory solutions.
Transportation Bus Operator
University Of Chicago/First Transit
12.2021 - 03.2022
- Coordinated schedules and communicated changes to customers
- Worked with service providers to resolve issues and correct delays
- Provided timely transportation of diverse clients
- Resolved maintenance and repair issues for vehicles and equipment
- Identified appropriate travel routes in accordance with applicable traffic and transportation laws, regulations, protocols, and guidelines
- Guaranteed safe and on-time passenger arrival by route safety and enforcing regulations
- Inspected vehicles and checked gas, oil, and water levels prior to departure
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance
- Submitted detailed reports on mileage, repairs, maintenance, and other necessary expenditures during drives
- Answered questions and provided information about schedules, routes, options, and vehicle and company regulations.
- Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
Transit Bus Operator
Chicago Transit Authority, CTA
03.2007 - 01.2020
- Provided passenger assistance, collected fares, and offered schedule and route information
- Operated with safety and skill to avoid accidents and delays
- Transported customers to and from destinations
- Accepted and processed fares
- Maintained clean and neat shuttle for passenger comfort
- Finalized daily logs on schedule to update internal records and uphold DOT requirements
- Followed schedules precisely to complete daily routes
- Checked vehicle daily for maintenance needs, personally handled common upkeep, and reported serious concerns to supervisor
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
Education
Associate of Arts - Mortuary Science
Southern Illinois University
Carbondale, IL05.1989
Skills
- DOT compliance
- Assisting customers
- Pickups and deliveries
- Inspecting vehicles
- Managing schedules
- Safety standards
- Defensive Driving
- Passenger Assistance
- Safety measures
- Mechanical Troubleshooting
- Accident Prevention
Timeline
Motor Coach Operator
WeDriveU
04.2022 - Current
Transporter
Vehiship
03.2022 - 08.2022
Transportation Bus Operator
University Of Chicago/First Transit
12.2021 - 03.2022
Transit Bus Operator
Chicago Transit Authority, CTA
03.2007 - 01.2020
Associate of Arts - Mortuary Science
Southern Illinois University