Demetria Curry
Summary
Dedicated and detail-oriented professional with experience in student services, admissions processing, and administrative coordination. Proven ability to manage applications, engage with prospective students, and facilitate smooth enrollment processes. Strong background in customer service, data entry, scheduling, and policy compliance, with excellent communication skills. Passionate about supporting students through the admissions journey.
Overview
9
9
years of professional experience
Work History
Program Manager
Community Options Inc
12.2024 - 02.2025
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Patient Service Representative
St Joseph Hospital
02.2023 - 03.2024
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Patient Registrar
Concord Hospital
12.2021 - 02.2023
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
Assistant Store Manager
Journeys Shoes
11.2015 - 05.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
History
New England College
Henniker, NHSkills
- Admissions & Enrollment Support
- Student Advising & Customer Service
- Data Management & CRM Software
- Application Review & Compliance
- Scheduling & Record-Keeping
- Public Speaking & Outreach
- Event Coordination
- Problem-Solving & Multitasking
- Project management
Timeline
Program Manager
Community Options Inc
12.2024 - 02.2025
Patient Service Representative
St Joseph Hospital
02.2023 - 03.2024
Patient Registrar
Concord Hospital
12.2021 - 02.2023
Assistant Store Manager
Journeys Shoes
11.2015 - 05.2017
History
New England College
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