Demetria Dutchuk
Seattle,WA
Summary
Dynamic, skilled, and reliable in team leadership. Effective onboarding and mentorship, while optimizing practice efficiency. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Adept at leveraging new tools and methods to solve problems and enhance productivity. Recognized for implementing innovative processes that improved patient flow and contributed to a culture of collaboration and professional growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to apply strong organizational skills and eager to serve and excel in a leadership position that delivers a meaningful contribution and ready to help the team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Lead Oral Surgery Assistant
Seattle Periodontics & Implant Dentistry
01.2014 - Current
- Collaborate with leadership team to integrate fair and inclusive organization of management practices and outcomes.
- Facilitate collaborative discussions with practice leaders to determine essential skills and competencies from initial needs analysis to successful candidate onboarding. Partner with leadership to interview and onboard qualified individuals, ensuring a positive candidate experience.
- Maintain high professional standards adapting readily to diverse situations, combining strong interpersonal sensitivity, mediation skills, implementing analytical and organizational skills in navigating social situations with empathy and tact. Contribute a positive working environment through effective communication with colleagues providing guidance and support as a mentor through challenging conflicts.
- Display and provide exceptional verbal and non-verbal communication, ensuring clear and effective patient and colleague interactions.
- Serve as a mentor to new hires joining the team (assistants/doctors/administration), sharing expertise and fostering a culture of learning and growth within the clinic. Empower and coordinate team members by strategically assigning projects and maximizing team efficiency promoting professional growth and skill development. Monitor and supervise team performance and provide constructive feedback. Orchestrate daily workflow to optimize resource allocation.
- Manage and implement processes to ensure compliance for HIPPA/WISHA regulations at all times, safeguarding patients/staff. Identify and review strict infection control protocols throughout all aspects of clinical operations.
- Conduct and ensure thorough reviews for accuracy, completeness, and clarity implementing compliance protocols working alongside with compliance company Harris Biomedical.
- Improve efficiency within the clinic by implementing an organized system for instrument sterilization and storage. Clean and sanitize dental tools and equipment, straighten treatment rooms, and restock supplies to prep for next patient and maintain health and safety practices.
- Coordinate with other medical professionals such as referrals from other dentists, making certain that all required pre-operative assessments were completed.
- Maintain accurate electronic medical records, documenting relevant information about each patient''s surgical procedure and progress during follow-up appointments adhering to strict privacy laws and maintaining high level of accuracy.
- Assist oral surgeons in complex procedures, ensuring a smooth surgical process for patients. Utilize advanced knowledge of surgical instruments aiding surgeons effectively during critical moments.
- Prepare patients mentally before procedures by addressing concerns or answering questions, resulting in reduced anxiety and increased trust. Enhance patient experience by developing educational materials for patients regarding the importance of proper oral hygiene and aftercare following surgery providing thorough post-operative care instructions.
- Achieve high levels of patient satisfaction by delivering exceptional care and maintaining open communication throughout the surgical process. Provide compassionate care to patients during sedation, monitoring vital signs and administering necessary medications as directed by the surgeon.
- Evaluate new dental products, equipment, or protocols introduced into the practice which lead to improved outcomes or increased efficiency in surgical procedures. Manage and provide guidance as a primary resource for colleagues regarding proper use and maintenance of equipment and practice protocols.
- Manage all inventory of supplies, maintaining adequate stock levels for the clinic''s needs.
- Schedule and confirm patient appointments.
- Participate in professional development opportunities to stay current on best practices within the field of oral surgery. Collaborate with dental professionals to coordinate comprehensive treatment plans for patients requiring oral surgery.
Lead General Dental Assistant
Bainbridge Dental Care
07.2010 - 12.2013
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance with complex and emergency procedures, documenting patient dental health information, medical history, and vital signs for present and future and reference. Performed x-rays safely while adhering to radiation safety guidelines for dentists' evaluations ensuring optimal patient care and treatment outcomes improving dentist efficiency and patient satisfaction. Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments. Explained and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies as needed optimizing resource allocation.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Scheduled and confirmed patient appointments reducing wait times and enhancing patient satisfaction. Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy. Verified patient insurance eligibility and benefits.
- Monitored patient comfort and safety during dental procedures. Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Contributed to office organization by maintaining accurate patient records and updating files regularly. Increased office efficiency by maintaining patient records with up-to-date information.
- Enhanced patient rapport by consistently delivering compassionate and professional care. Enhanced team productivity by providing timely assistance during complex dental procedures and clinic conflicts. Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
Education
High School Diploma -
Port Townsend, WA200 Hour Yoga Teacher Training Certification -
The Grinning Yogi
Seattle, WAWA Registered in Dental Assisting -
Everest College
Bremerton, WASociology
Olympic College
Bremerton, WASkills
- Team leadership
- HIPAA compliance
- Time management abilities
- Patient flow management
- Detail-oriented
- Certified in CPR/AED
- Adaptability and flexibility
- Teamwork and collaboration
- Office process improvement
- Interpersonal skills
- Talent management
- Onboarding and orientation
- Employee morale, support and retention
- Recruitment oversight
- Team building
Timeline
Lead Oral Surgery Assistant
Seattle Periodontics & Implant Dentistry
01.2014 - Current
Lead General Dental Assistant
Bainbridge Dental Care
07.2010 - 12.2013
High School Diploma -
200 Hour Yoga Teacher Training Certification -
The Grinning Yogi
WA Registered in Dental Assisting -
Everest College
Sociology
Olympic College
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