Demetria Hewitt

Walmart

06.2020 - 11.2024

Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Improved inventory management by conducting regular stock checks and promptly reporting any discrepancies.
Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
Worked closely with management to address any customer concerns or complaints, resolving issues promptly and professionally while maintaining a focus on overall customer satisfaction.
Consistently met daily sales targets through effective upselling techniques and promotion of featured products.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Summary