DEMETRIA RESHAY DUBOSE
Washington,DC
Summary
Diligent professional with 6 years of work experience and a proven knowledge of ambulatory care, case management and emergency response. Aiming to leverage my abilities to successfully fill the patient assistant role at your company. Results-oriented professional with 6 years of experience and a proven knowledge of communication, typing and working well with others. Aiming to leverage my abilities to successfully fill the patient assistant role at your company. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Experienced with patient care and clinical procedures, delivering essential support in medical settings. Utilizes phlebotomy and EKG skills to enhance patient experience and efficiency. Strong understanding of medical terminology and healthcare protocols, ensuring high standards of care and compliance.
Knowledgeable [Desired Position] with solid foundation in clinical procedures and patient care. Provided critical support in fast-paced medical environment, ensuring smooth operations and patient satisfaction. Demonstrated expertise in phlebotomy and EKGs, enhancing patient experience and workflow efficiency.
Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
MedStar Health
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Patient Care Technician
Davita dialysis clinic
05.2021 - 11.2022
- Adhered to quality and service standards to support operational goals
- Assisted patients with eating, bathing and grooming, supporting activities of daily living
- Transferred, admitted and discharged patients, complying with principles of safe patient handling
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes
- Demonstrated knowledge of infection control related to hand washing and universal precautions
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses
- Collected specimens, such as urine, feces and sputum
- Provided information, such as directions, visiting hours and patient status information to visitors and callers
- Checked vital signs and recorded intake information to monitor patient stability
- Communicated with patients to determine need for assistance or social and emotional support
- Cleaned and sanitized patient rooms and examination rooms
- Kept patient information confidential to protect organization's value
- Collected blood samples and body fluids to prepare for diagnostic testing
- Kept track of inventory and ordered supplies to keep office space well-stocked
- Interacted kindly with guests and established relationships with customers to deliver superior customer service
- Greeted customers entering building, establishing welcoming and friendly environment
- Received feedback from customers and reported large-scale issues to management for ideal customer service
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Customer Service Assistant
Giant Bakery
08.2017 - 01.2018
- Interacted kindly with guests and established relationships with customers to deliver superior customer service
- Greeted customers entering building, establishing welcoming and friendly environment
- Received feedback from customers and reported large-scale issues to management for ideal customer service
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Maintained clean and organized work environment to maintain customer safety.
- Answered customer questions about product availability and shipment times.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
Education
Biology
Virginia Union University
Richmond, Virginia12.2022
Skills
- Communication
- Typing
- Documentation
- Giving medication
- Acute and Rehabilitative Care
- Medical Laboratory Procedures
- Patient Transporting
- Taking Vital Signs
- Infection Control Standards
- Equipment Disinfection
- Venipuncture expertise
- Immunization administration
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
MedStar Health
03.2023 - Current
Patient Care Technician
Davita dialysis clinic
05.2021 - 11.2022
Customer Service Assistant
Giant Bakery
08.2017 - 01.2018
Biology
Virginia Union University
Similar Profiles
AQUILA MCDONALDAQUILA MCDONALD
Patient Service Coordinator at MedStar HealthPatient Service Coordinator at MedStar Health
Kayce BarthKayce Barth
ALS Transport Paramedic at MedStar HealthALS Transport Paramedic at MedStar Health
Catherine OsbornCatherine Osborn
Access Specialist at Medstar HealthAccess Specialist at Medstar Health
Marquette GunterMarquette Gunter
Security Officer at MedStar HealthSecurity Officer at MedStar Health
Sabrina JacobsSabrina Jacobs
General Utility Worker at Aramark Food and BeverageGeneral Utility Worker at Aramark Food and Beverage