Demetria Rose
Summary
Proven track record in enhancing classroom and office efficiency, notably at Nova Academy, by leveraging expertise in spreadsheet management and exceptional problem-solving abilities. Achieved significant improvements in student engagement and data processing accuracy, demonstrating a strong blend of technical and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Nova Academy
08.2021 - 07.2024
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Reported on student progress, behavior, and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed and implemented strategies to improve student engagement.
- Maintained and operated classroom equipment to maximize use and lifespan.
Office Assistant
Maries Commerical Cleaning
11.2011 - 02.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Responded to inquiries from callers seeking information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed data entry tasks with accuracy and efficiency.
Front Desk Receptionist
Loving Hands Senior Care
04.2016 - 03.2019
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed all tasks in compliance with company policies and procedures.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer problems and complaints.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Education
High School Diploma -
W.W. Samuell
Dallas, TX05.2002
Skills
- Spreadsheet Management
- Database Maintenance
- Customer Service
- Data Collection
- Data Entry
- Problem-solving abilities
- Social support
- IEP compliance
- Teachers Aid Certification Level 1
- Classroom Technology
Accomplishments
- Awarded multiple bonuses for punctuality and outstanding attendance.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Paraprofessional
Nova Academy
08.2021 - 07.2024
Front Desk Receptionist
Loving Hands Senior Care
04.2016 - 03.2019
Office Assistant
Maries Commerical Cleaning
11.2011 - 02.2021
High School Diploma -
W.W. Samuell
Similar Profiles
Kevin Anekeya FulasiaKevin Anekeya Fulasia
High School Teacher at Nova AcademyHigh School Teacher at Nova Academy
ALEKSANDR ANDREEVALEKSANDR ANDREEV
Managing Director at Nova Academy / IT Step AcademyManaging Director at Nova Academy / IT Step Academy
Tara Kealy NelsonTara Kealy Nelson
Cosmetology Instructor at Nova Academy Of CosmetologyCosmetology Instructor at Nova Academy Of Cosmetology