Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demetria Sims

Ladson ,SC

Summary

Professional property management professional with proven track record in maintaining high property standards and ensuring tenant satisfaction. Skilled in managing operations, addressing resident concerns effectively, and ensuring compliance with housing regulations. Known for strong teamwork, adaptability, and achieving results in dynamic environments.

Overview

11
11
years of professional experience

Work History

On-Site Resident Manager

JHW Property Management
05.2024 - Current
  • Maintained accurate financial records, submitting detailed reports to property owners on a monthly basis.
  • Streamlined administrative processes, increasing efficiency in property management operations.
  • Coordinated emergency response efforts during natural disasters or other crisis situations, prioritizing resident safety above all else.
  • Conducted thorough background checks on prospective tenants, maintaining a safe and secure community.
  • Consistently ensured prompt rent payments from tenants through effective communication and timely follow-up on overdue accounts.
  • Assisted residents during move-in/move-out process, ensuring smooth transitions for both parties involved.
  • Maintained compliance with local housing regulations by staying informed about changes in legislation affecting rental properties.
  • Developed strong relationships with tenants, fostering a positive living atmosphere and reducing turnover.
  • Supervised contractors and vendors, ensuring timely completion of projects within budget constraints.
  • Improved rent collection rate with diligent follow-up on delinquent accounts and implementing payment plans.
  • Created and approved purchase orders and invoices
  • Hire/train new employees
  • Conduct everyday inspections on grounds and in vacant properties
  • Processed and submitted evictions as needed
  • Submitted and processed payments from local housing authorities

Senior Property Manager

Pure Property Management
10.2022 - 05.2024
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Investigated and resolved any tenant complaints.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
  • Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
  • Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Property Manager/Leasing Consultant

Yes Communities
01.2018 - 09.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Coordinated appointments to show marketed properties.

Assistant Property Manager

Woodland Park Apartments
04.2014 - 12.2017
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Processed security deposit refunds.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Escalated major issues to property manager for immediate remediation.

Education

No Degree - Real Estate License

Real Estate School Of Charleston
Charleston, SC
10-2022

High School Diploma -

Woodland High School
Dorchester, SC
05-2014

Skills

  • Tenant relations
  • Property Inspections
  • Fair Housing Regulations
  • Rent collection
  • Property Management Expertise
  • Technical knowledge
  • Lease administration
  • Property Maintenance
  • Problem-solving abilities
  • Attention to Detail
  • Time Management
  • Multitasking
  • Reliability
  • Clear Communication
  • Customer service-focused

Timeline

On-Site Resident Manager

JHW Property Management
05.2024 - Current

Senior Property Manager

Pure Property Management
10.2022 - 05.2024

Property Manager/Leasing Consultant

Yes Communities
01.2018 - 09.2022

Assistant Property Manager

Woodland Park Apartments
04.2014 - 12.2017

No Degree - Real Estate License

Real Estate School Of Charleston

High School Diploma -

Woodland High School

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Demetria Sims