Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Accomplishments
Work Preference
Quote
Websites
Interests
Timeline
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Demetria Stiger

Demetria Stiger

Kernersville,NC

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

18
18
years of professional experience

Work History

USPS Mail Processing Clerk

United States Postal services
01.2024 - Current
  • Sort incoming mail by type and destination using automated and manual sorting systems
  • Operate various types of mail processing equipment, such as barcode sorters and optical character readers, to process mail efficiently
  • Sort odd-sized mail by hand, on average between 500 to 800 per hour.
  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment
  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
  • Clear jams in sorting equipment.

PSE Sales & Svc/Distribution Associate

United States Postal Services
05.2022 - Current
  • Receiving, sorting, scanning, and assigning bulks of mail within specified deadlines every morning
  • Making dispatch of outgoing mail from Post Office every 3 hours
  • Handling missent mail and sending to correct locations
  • Handling returns to sender mail
  • Providing customer service at pick up window and fixing all issues related to delivery of mail
  • Memorized schemes and codes of different addresses, delivered mail in proper sequence in PO boxes
  • Perform variety of sales and customer service support at retail operations such as greeting customers and explaining store layout; helped in product selection, promoting products and special offers based on determining special interest of customers
  • Sold and collected payment for products such as stamps, prepaid mail envelopes, and money orders
  • Handling cash and credit transactions at window
  • Managing Post Office lobby line with average waiting time of 5 minutes
  • Closing the day by the collecting the mail from Post Office and mailmen
  • Exceptionally fast past environment
  • Following all the rules and strict alert to catch anonymous mail.

Order Processor/assembler (Contract)

ADECCO/Gilbarco-veeder root
01.2022 - 04.2022
  • Responsible for manually placing 'partial' company logo decals on the different types of lower panels designed for gasoline pumps
  • Ability to read ticket descriptions to ensure all lower panels are produced correctly and labeled appropriately according to protocol
  • Knowledgeable of computer database while utilizing data entry skills in order to look-up all decal information for verification purposes to ensure all the correct information is correct before being placed on the panels
  • Manage the movement of goods by placing panel assembly into carts in order to go to different lines of the production facilities to continue the build of the gasoline pumps
  • Building PPU displays and testing.
  • 100% accuracy

Fullfillment Order Processor (Contract)

ADECCO/RALPH LAUREN
11.2021 - 01.2022
  • Prepare for workday with appropriate tools and materials before reporting to workstation
  • Receive distribution and appropriate paperwork from DCC
  • Efficiently use RF device and/or paperwork and record number of materials received to complete all orders
  • Open multiple source cases at a time with appropriate cutting technique (safety first)
  • Gather a reasonable number of units to carry from source case to destination cartons
  • Reads customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed
  • Pack neatly, accurately, and efficiently by SKU from associated paperwork
  • Operate pallet jacks and push/pull picking carts as needed.
  • 100% accuracy

Data Entry- Customer SVC Specialist

Aerotek/Nordfab Ducting co.
06.2021 - 10.2021
  • Performs high-volume data entry, keying in purchase 50 orders for Nordfab customers
  • Communicates with Dealers and their end-users to assigned territories
  • Provided administrative assistance for Inside-Sales Department team and Call Center Environment
  • Proofread documents correcting errors and organizing
  • Manages multiple projects effectively.
  • 100% accuracy.

Purchasing Clerk (contract)

Aerotek/prescient co.
04.2021 - 06.2021
  • Created and submitted purchase orders and purchase requisitions for managed products using assigned vendor terms, prices and lead times
  • Interact with suppliers to obtain accurate and product specialties
  • Updated new vendors, and transmitted transactions
  • Typed in information from hand written documents
  • Maintain Vendor cost files with updated pricing
  • Manages multiple projects effectively
  • Verified order acknowledgements and ETA's (Estimated Time of Arrival) on deliveries.
  • 100% accuracy

Administrative Assistant (contract)

The Resources/Progress Rail
11.2018 - 03.2021
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Responsible for updating and sending out the CI Card Report, AQE Status Report and the CPS Boards
  • Screen capture 5S Audits/Standard Work Audits tables and sending via email to the distribution list
  • Print out tags for CMM and deliver to CMM rooms
  • Created spreadsheets for Progress Rail monthly reports
  • Print out weekly and monthly metric charts to post on the company's board
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Updated and putting together new hire paperwork
  • Ensuring all needed documents are provided to warehouse and In-house Installation teams, updating spreadsheets, and fulfilling various coordination/ administrative functions for ELEMENTS In house operations team.

Environmental Services

Wake forest baptist Health
08.2017 - 06.2019
  • Responsible for the safety and cleanliness of a hospital with overall cleanliness and sanitation
  • Use all barrier precautions (such as masks, gloves and gowns) when cleaning in rooms or units where surfaces may be contaminated with infectious microorganisms
  • Terminal cleaning of patient rooms using an EPA-approved, hospital-grade disinfectant
  • Cleaning includes: Top, front and sides of the bed's headboard, mattress, bed frame, foot board and side rails, and between side rails
  • Responsible for refilling toilet paper and other paper products to rooms as needed.
  • 100% accuracy.

Janitorial Porter

Budd Group/VA HOSPITAL
02.2016 - 08.2017
  • Highly skilled in maintaining overall cleanliness of assigned area
  • Maintains building interiors by dusting and sanitizing furniture, equipment, mirrors and fixtures
  • Vacuuming and re-supplying restrooms; reporting repairs
  • Maintains safe working environment by complying with procedures, rules and regulations.
  • 100% accuracy.

CUSTOMER SVC/Data Entry

Debbie's Staffing/Hanes brand Inc
10.2015 - 02.2016
  • Provide excellent customer service experience; process transactions accurately and efficiently
  • Packed & keyed in orders for customers; interacted with the customer service department in a Call Center Environment
  • Customer Service accuracy at 100%.
  • Scanned orders into the company's tracking system; accurately picked multiple customer orders
  • Used proper procedure by package type to either stage or place on the conveyor
  • Sorted incoming and outgoing mail/packages from the UPS/Fed/Ex couriers
  • Performed material handling functions as needed to support the operation
  • Restocked locations by dumping product into the proper pick location and place excess in side stock area
  • Met quality and productivity measures as required
  • Worked as part of a team by interacting and communicating with fellow associates in a cooperative, constructive manner.

Certified Nursing Assistant

Nursefinders
12.2013 - 01.2016
  • Provided high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing home settings
  • Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the bathroom, and standing, walking, or exercising.
  • 100% accuracy

Unit Secretary

North Carolina Baptist Hospital
02.2007 - 03.2012
  • Greet patients arriving for their appointments and assigns appropriate rooms to all admits with the assistance of care team
  • Experience working in high volume, fast pace environment, answering phones and utilizing messaging
  • Assembles chart upon admission and daily restocks chart with appropriate chart forms
  • Alerts appropriate ancillary department and nursing staff of STAT orders
  • Contacts physicians when requested, calls on consults
  • Coordinates and answers calls to unit
  • Obtained hospital reviews
  • Communicates effectively with various internal & external healthcare team members
  • Ability to multi-task
  • Scheduling appointments while greeting patients and answering the phone in station hub
  • Assures charts are available and secured on unit
  • Typed in info to complete reports on incomplete charts daily
  • Followed HIPAA policies and procedures per company guidelines.

100% accuracy

Education

Associate of Applied Science - Healthcare Administration

Forsyth Technical Community College
2100 Silas Creek Parkway Winston Salem NC 27103
05.2013

Associate of Science - Communications

Bronx Community College of The City University of New York
The Bronx, NY
05.1992

Skills

  • Proficient in MS Office using Windows 10 (Word, Excel, Outlook)
  • High Speed Internet Access (25mbps)
  • Typing Speed 45-50WPM
  • Data Entry
  • Strong Interpersonal, Oral and Written Communications
  • Detail-Oriented, Focus & Flexible
  • Able to grasp new concepts quickly
  • Strong organizational, self-motivation, and decision-making skills
  • Customer Service
  • Adaptability and Flexibility
  • Package handling
  • Problem-solving skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • PSE Window Clerk Training - 56 hours

Accomplishments

As a USPS Window Clerk, I deal directly with the public and have performed many task to provide excellent customer service and has achieved 100% customer satisfactory.

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home optionCareer advancementPersonal development programsHealthcare benefitsTeam Building / Company Retreats4-day work week

Quote

"Let your faith be bigger than your fears"
1 Peter 5:7

Interests

Community Involvement

Writing

Learning languages

Traveling

Singing

Playing an instrument

Timeline

USPS Mail Processing Clerk

United States Postal services
01.2024 - Current

PSE Sales & Svc/Distribution Associate

United States Postal Services
05.2022 - Current

Order Processor/assembler (Contract)

ADECCO/Gilbarco-veeder root
01.2022 - 04.2022

Fullfillment Order Processor (Contract)

ADECCO/RALPH LAUREN
11.2021 - 01.2022

Data Entry- Customer SVC Specialist

Aerotek/Nordfab Ducting co.
06.2021 - 10.2021

Purchasing Clerk (contract)

Aerotek/prescient co.
04.2021 - 06.2021

Administrative Assistant (contract)

The Resources/Progress Rail
11.2018 - 03.2021

Environmental Services

Wake forest baptist Health
08.2017 - 06.2019

Janitorial Porter

Budd Group/VA HOSPITAL
02.2016 - 08.2017

CUSTOMER SVC/Data Entry

Debbie's Staffing/Hanes brand Inc
10.2015 - 02.2016

Certified Nursing Assistant

Nursefinders
12.2013 - 01.2016

Unit Secretary

North Carolina Baptist Hospital
02.2007 - 03.2012

Associate of Applied Science - Healthcare Administration

Forsyth Technical Community College

Associate of Science - Communications

Bronx Community College of The City University of New York
Demetria Stiger