DEMETRIA WASHINGTON
Miami
Summary
Administrative professional with 3+ years of experience in records management and clerical support within government. Proven track record of ensuring compliance with records retention schedules while delivering exceptional customer service. Skilled in maintaining operational efficiency and supporting organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerk 2 (Temporary)
Miami-Dade County VAB Clerk of Courts
Miami Dade
09.2025 - Current
- Processed and maintained Value Adjustment Board petitions related to property tax assessment.
- Assisted Special Magistrates during hearings by preparing relevant materials and facilitating communication.
- Managed cases, exhibits, and records to ensure organized documentation and efficient retrieval.
- Coordinated conference calls between VAB Special Magistrates, Property Appraiser's Representatives, and Petitioners to streamline communication.
- Ensured the hearing stayed organized and on schedule by managing proceedings effectively.
ACCOUNTING CLERK/FEEDING AND CLOTHING MINISTRY
God's House Church for All People
Miami
05.2015 - Current
- Maintained accurate financial records and prepared worksheets and reports to enhance accounting operations.
- Coordinated food preparation activities, creating shopping lists and organizing assembly lines to optimize meal distribution.
- Ensured cleanliness and sanitation of kitchen facilities by overseeing cleaning schedules and managing waste disposal.
CLERK 4 (Temporary Assignment)
Miami-Dade County CAHSD, Records Management Division
Miami Dade
03.2022 - 03.2025
- Expertly managed and maintained comprehensive records, ensuring accuracy and confidentiality while providing exceptional administrative support and customer service within Dade County's demanding and fast-paced environment.
- Organized physical records according to retention schedules (5, 7, and 50 years), ensuring compliance and accessibility.
- Applied TBN (To Be Numbered) system for file indexing, ensuring proper labeling and location tracking.
- Handled confidential HR files with secure storage protocols for extended retention.
- Managed record destruction process for expired documents, maintaining confidentiality and regulatory compliance.
- Processed supply requests through ISD systems and created business cards via Impress platform, streamlining administrative operations.
- Supported warehouse data input and digital tracking of files accessible by satellite sites.
- Participated in meetings regarding data quality assurance and internal audits.
- Collaborated with inventory team for non-paper assets (furniture, computers, equipment).
CREW MEMBER AND CASHIER
McDonald's Restaurant
Miami
07.2021 - 09.2021
- Delivered personalized customer service through tailored recommendations and promotion of specials, enhancing overall dining satisfaction.
- Executed accurate financial transactions and ensured cash drawer balanced with daily records, contributing to financial integrity.
- Achieved operational excellence by preparing food items diligently and adhering to cleanliness standards, supporting a safe dining environment.
SECURITY GUARD
Field Force Protective Service
Hallandale
02.2018 - 10.2020
- Monitored front desk operations to ensure secure access control and efficient notification of visitors and packages to tenants.
- Communicated with residents about deliveries and guest arrivals, ensuring high service levels and security awareness.
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential security threats or hazards.
- Responded promptly to alarms and incidents, assessing situations for appropriate action.
Education
High School Diploma -
Miami Lakes Educational Center
Miami Lakes06-2016
Skills
- Order processing
- Clerical support
- Data and records management
- Office software proficiency
- Customer service excellence
- Attention to detail
- Time management
- Clear and direct communication
- Conflict resolution skills
- Reliability and integrity
- Project management
Certification
Security D License
Timeline
Clerk 2 (Temporary)
Miami-Dade County VAB Clerk of Courts
09.2025 - Current
CLERK 4 (Temporary Assignment)
Miami-Dade County CAHSD, Records Management Division
03.2022 - 03.2025
CREW MEMBER AND CASHIER
McDonald's Restaurant
07.2021 - 09.2021
SECURITY GUARD
Field Force Protective Service
02.2018 - 10.2020
ACCOUNTING CLERK/FEEDING AND CLOTHING MINISTRY
God's House Church for All People
05.2015 - Current
High School Diploma -
Miami Lakes Educational Center