Demetria Williams
Montgomery,AL
Summary
Dynamic and detail-oriented professional with experience at Shoreline Transportation and Marion Summers Design Team. Proven ability in office operations and organizing paperwork, ensuring punctuality and efficiency. Skilled in managing client communications and financial transactions, contributing to enhanced customer satisfaction and streamlined processes.
Overview
11
11
years of professional experience
Work History
Local Delivery Driver
Shoreline Transportation
Montgomery, AL
01.2025 - Current
- Resolved customer inquiries regarding delivery status and service issues promptly and professionally.
- Managed paperwork accurately, including invoices, receipts, and delivery confirmations for proper documentation.
- Maintained accurate records of deliveries and communicated status updates to dispatch team.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Front Office Assistant
Marion Summers Design Team
Decatur, GA
04.2015 - 04.2017
- Managed front desk operations, ensuring efficient client check-ins and communications.
- Coordinated scheduling for team meetings and client appointments, optimizing calendar management.
- Assisted in the preparation of design presentations and materials for client consultations.
- Maintained organized filing systems for project documentation and client records.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed and updated customer information in database for accuracy.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Education
Certificate of Technical Studies - Professional Truckdriver
TDI Institute
Forsyth, GANo Degree - Business Administration
St Leo Institute
AtlantaCosmetology
Erwin Technical
Tampa, FL05-2014
Skills
Punctuality
Office Operations
Organizing Paperwork
Travels
Timeline
Local Delivery Driver
Shoreline Transportation
01.2025 - Current
Front Office Assistant
Marion Summers Design Team
04.2015 - 04.2017
Certificate of Technical Studies - Professional Truckdriver
TDI Institute
No Degree - Business Administration
St Leo Institute
Cosmetology
Erwin Technical