Demetria Winfield
Sway (fka Returnmates)
Inglewood,CA
2
Certifications
8
years of professional experience
Medical Assistant with Certified Medical Assistant training supporting dermatology and ENT clinic workflows. Rooms patients, obtains vital signs, assists providers with procedures, and keeps exam rooms clean, stocked, and ready for the next visit. Documents patient information in Epic EMR, prepares prescriptions, and supports accurate pre- and post-procedure care.
Work History
Independent Contractor
1 Year 8 Months- Professional Services as a Parcel Delivery Driver
- Active Contractor
- Accepts Deliver Routes 3-5 Days Per Week
Medical Assistant
3 Months- Roomed 10-15 patients weekly, gathered chief complaints, and prepared charts for provider visits.
- Assisted providers with dermatology procedures, including Botox and fillers, while supporting safe patient preparation.
- Cleaned exam rooms before and after visits, maintaining organized spaces for patient care and procedures.
- Processed patient prescriptions, took before-and-after photos, and completed post-procedure cleanup.
Medical Assistant
3 Years 6 Months- Managed 10-15 patient rooming tasks weekly to support ENT clinic flow.
- Sterilized instruments and scopes between visits to support safe, efficient ENT procedures.
- Roomed patients and gathered visit details before appointments to keep exams on schedule.
- Took vital signs and recorded results for provider review during clinic visits.
- Assisted PAs and providers during procedures and exams with room setup and hands-on support.
- Stocked exam rooms and prepared supplies to keep daily patient care running smoothly.
Medical Assistant Extern
2 Months- Roomed patients, obtained vital signs, and supported efficient flow during clinical visits.
- Updated patient charts, faxed medical records, and maintained accurate documentation for the care team.
- Scheduled and verified patient appointments while supporting front-desk coordination and follow-up needs.
- Prepared exam rooms, stocked supplies, completed administrative tasks, and performed EKGs to keep visits running smoothly.
Customer Service Associate
3 Months- Met personal and team sales goals while managing call handling quotas and maintaining steady service quality.
- Resolved complaints by providing appropriate solutions and alternatives within required time limits.
- Followed communication procedures and company policies to deliver consistent, accurate customer information.
Picker
5 Months- Met personal and team sales targets while handling customer calls and maintaining steady daily productivity.
- Reviewed customer account details and processed updates accurately using the proper methods and tools.
- Delivered clear, complete information to customers and resolved routine questions with professionalism and accuracy.
Education
Certificate
Skills
Patient care
Vital signs
Injections
Procedure assistance
EMR systems
Epic
Medical records
Medical terminology
Customer service
Patient rooming
Appointment scheduling
Chart updates
Exam room cleaning
Exam room stocking
Prescription processing
Certification
RMA
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Independent Contractor
Sway (fka Returnmates)
02.2025 - CurrentRead More
Medical Assistant
Rebecca FitzgeraldMD Dermatology
10.2023 - 01.2024Read More
Medical Assistant
Northwestern Medicine
02.2020 - 08.2023Read More
Medical Assistant Extern
Dacia Medical
10.2019 - 12.2019Read More
Customer Service Associate
Walgreens, Oak Park
08.2019 - 11.2019Read More
Picker
Paper Source, Forest Park
08.2018 - 01.2019Read More
Lincoln College Of Technology
Certificate
Read More