Demetria Horton

• Oversaw day-to-day production activities in accordance with business objectives.
• Co-Led fundraisers that netted $500,000 in revenue
• Wrote and awarded grants in excess of of $400,000
• Lead in Program expansion to Decatur, AL & Selma, Al
• Created, implemented and led operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Monitored budget and utilized operational resources.
• Provided documentation of processes to comply with regulations and company policies.
• Led change and transformation across business areas to deliver benefits and align company resources.
• Helped to create and run first ever public board for foundation.
• Led programming including students, volunteer, and mentors.
• Volunteer Management of over 100 volunteers.

• Lead manager in expanding product portfolio
• Improved profits by 57%
• Implemented troubleshooting, root cause analysis and issue resolution.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Created press releases and announcements, newsletter articles and website copy.
• Organized logistics for marketing and proposal strategy meetings.
• Developed written sales proposals and replied to RFPs and RFIs.
• Leveraged different market research strategies to investigate new products and enhance campaign planning.
• Boosted brand awareness with target customer demographics with social, print and email campaigns.
• Managed workflow between staff, coordinating documents, planning and creative material distribution.
• Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
• Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
• Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
• Wrote and prepared creative assets by applying excellent communication, project management and planning abilities to produce crisp, fresh collateral.

• Implemented changes that resulted in 50% business growth and profit resulting in branch being second highest profitable branch following headquarters
• Responsible for 10 client accounts and over 130 employees
• Oversaw complete recruitment cycle from onboarding to off boarding
• Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
• Defined revenue and sales targets and motivated staff to exceed expectations.
• Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
• Attracted, retained and developed top talent to enhance team performance.
• Cultivated culture of open communication, collaboration and shared accountability for business success.
• Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
• Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Communicated best practices among on-site and external personnel to align efforts and goals.

Study Abroad- Global Business-International Business Academy, International Business & Culture