Demetrias Ford
Terre Haute,IN
Summary
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
5
5
years of professional experience
Work History
Hersheys Operator
The Hershey Company
Robinson, IL
10.2023 - Current
- wrapped and checked quality of the candy. ensured correct date codes and maintained a clean sanitized workspace.
- Monitored and adjusted machine operations as needed for quality assurance.
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Maintained production and quality documentation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Learned and followed safety and emergency procedures.
- Produced quality products by palletizing, packaging and assembling finished items.
- Used daily system logs to document production information, discussing issues with management.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Measured and weighed items to meet quality standards and prevent waste.
- Used hand trucks and forklifts to unload, load and transport items.
- Set up and operated production machinery according to specific standards and protocols of company.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Landscaper
monnyle unlimited
Terre Haute, IN
03.2023 - 10.2024
- Installed water features such as fountains and sprinkler systems.
- Participated in snow removal services during winter months.
- Cut grass in even lengths with power mowers or hand shears.
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Repaired walkways with pavers or concrete blocks when needed.
- Inspected property for signs of damage or infestation from pests or weeds.
- Transported plants, turf and other materials to designated areas for installation.
- Ensured proper disposal of all waste generated from job sites.
- Applied fertilizers and pesticides according to safety regulations.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Performed routine maintenance of irrigation systems including repairs when needed.
- Cleaned up debris after completing jobsite tasks.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Built retaining walls using stones or bricks for stability purposes.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Assisted in building decks and patios to create outdoor living spaces.
- Pruned trees and bushes to improve visibility and shape.
- Answered customer questions regarding care and general knowledge of landscape.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Applied mulch and burlap coverings to bushes and trees for winter.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Manager
Wendys Restaurant
Terre Haute, IN
11.2019 - 03.2024
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with industry regulations and company policies.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Ensured compliance with regulatory requirements and industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Developed and implemented strategic plans to achieve company objectives.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Trained employees on additional job positions to maintain coverage of roles.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Streamlined communication channels, improving information flow and decision-making speed.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Directed recruitment, hiring, and training of new staff members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
Slitter Operator
Taghleef Industries Group
Rosedale, IN
03.2022 - 01.2023
- Performed daily maintenance on slitting equipment including lubricating parts and cleaning machinery.
- Inspected slit coils for defects in quality or workmanship prior to shipping.
- Set up and operated slitting machines to cut material into specified widths.
- Worked closely with other departments such as Quality Control, Maintenance, Shipping and Receiving.
- Assisted in training new operators on proper use of the slitting equipment according to company protocols.
- Maintained a clean and organized workspace at all times by disposing of waste materials properly.
- Checked finished products against customer drawings and specifications for conformance before packing them for shipment.
- Followed standard operating procedures when setting up jobs on the slitter machine.
- Ensured that safety guidelines were followed while operating the slitting machine.
- Loaded materials onto the slitter machine ensuring proper alignment and spacing of material.
- Identified potential problems with the machine's operation and reported them promptly to supervisors.
- Monitored product quality during the cutting process making adjustments as needed to maintain accuracy.
- Interpreted customer orders accurately to determine appropriate settings for each job run.
- Adhered strictly to safety regulations while working around hazardous equipment.
- Utilized various hand tools, such as wrenches, screwdrivers, and pliers, while performing duties.
- Cut off excess materials for reuse or recycling.
- Measured completed workpieces to verify conformance to specifications with micrometers, gauges, calipers, and templates.
- Operated cranes, hi-los and other equipment safely to move materials around work areas.
- Kept machines running at peak efficiency to meet demanding production targets.
- Turned controls to set cutting speeds, feed rates or table angles for specified operations.
- Accurately set-up fold, adjusting roll mechanisms, tension, and guide devices.
- Examined completed pieces to check for defects and sorted items according to identified flaws.
- Adhered to company and OSHA safety procedures to protect team members, products and equipment.
- Maintained adequate productivity by setting and enforcing deadlines.
- Followed work orders to select proper materials, make accurate cuts, and complete precise finished products.
- Read work orders or production schedules to determine materials, locations of cutting lines or dimensions and tolerances.
Education
Some College (No Degree) - Nursing
Ivy Tech Community College of Indiana
Terre Haute, INSkills
- Safety Compliance
- Heavy Equipment Operation
- Quality Assurance
- Tool operation
- Project Management
- Equipment Operation
- Deadline Adherence
- Machine Operation
- Work Scheduling
- Staff Management
- Problem-Solving
- Attention to Detail
- Flexible Schedule
- Warehouse Operations
- Teamwork and Collaboration
- Hand and Foot Coordination
- Data Entry
- Heavy Lifting
- Continuous Improvement
- Effective Communication
- Customer Service
- Loading and unloading
- Plant Safety
Affiliations
photography
References
References available upon request.
Timeline
Hersheys Operator
The Hershey Company
10.2023 - Current
Landscaper
monnyle unlimited
03.2023 - 10.2024
Slitter Operator
Taghleef Industries Group
03.2022 - 01.2023
Manager
Wendys Restaurant
11.2019 - 03.2024
Some College (No Degree) - Nursing
Ivy Tech Community College of Indiana