Utilized strong time management skills to prioritize tasks and consistently meet deadlines, enhancing overall efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Driver, Warehouse Orders
Fed Ex Ground
Dothan, AL
06.2025 - Current
Operated delivery vehicles to transport warehouse orders efficiently and safely.
Loaded and unloaded packages, ensuring accurate order fulfillment and inventory management.
Collaborated with team members to streamline loading processes and reduce turnaround times.
Conducted pre-trip vehicle inspections to maintain safety standards and compliance regulations.
Assisted in training new drivers on operational procedures and safety protocols.
Implemented best practices for route optimization, enhancing delivery efficiency.
Maintained detailed logs of deliveries, adhering to company policies and regulatory requirements.
Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Maintained safe driving records by strictly following traffic rules and regulations.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Cooler/Freezer
McLane
Cottonwood, AL
01.2024 - 05.2025
Oversaw cooler and freezer operations to ensure optimal performance and safety standards.
Monitored adherence to safety protocols and standards to mitigate risks.
Maintained accurate records of inventory and operations
Supervisor/Temporary HR
AAFES
San Antonio, TX
06.2021 - 11.2023
Recruitment and Selection
Employee Relations, Compensation & Benefits
Legal Compliance Hr Policy Implementation & Development
Facilitated resolution of conflicts within teams to maintain a positive work environment. Supported payroll processing to ensure timely and accurate employee compensation. Assisted in addressing employee inquiries related to payroll and conflict issues.
Workplace Safety & Health
Trained and mentored employees
Supervised daily operations, ensuring compliance with safety and quality standards.
Developed and implemented process improvements to enhance workflow efficiency.
Monitored inventory levels, coordinating timely restocking of merchandise.
Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
Conducted performance evaluations, providing feedback for staff development initiatives.
Collaborated with management to develop training programs aligned with operational goals.
Human Resources Manager
UNITED STATES ARMY
Anchorage, AK
06.2006 - 06.2021
Led talent acquisition efforts, streamlining recruitment processes for diverse roles.
Implemented employee training programs, enhancing workforce capabilities and performance.
Developed strategic HR policies aligned with organizational goals and military standards.
Facilitated conflict resolution initiatives, promoting a positive workplace culture.
Managed performance appraisal systems, ensuring fair and consistent evaluations.
Oversaw compliance with federal regulations, safeguarding organizational integrity and accountability.
Conducted workforce analysis to identify staffing needs and optimize resource allocation.
Mentored junior HR staff, fostering professional development and operational efficiency.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Monitored and handled employee claims involving performance-based and harassment incidents.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
Used technologically relevant digital systems to manage payroll and benefits programs.
Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Education
High School Diploma - undefined
Dothan High School
CLASS A CDL Endorsement - undefined
Central Texas College
Master of Science - Human Resources Management
Troy University
Troy, AL
05.2016
Skills
Logistics
Maintenance
Inventory Control
Assisted in recruitment processes by screening resumes and scheduling interviews Supported onboarding activities to integrate new hires into company culture Provided administrative support to HR team for various projects
Assisted users in navigating Microsoft Word features to enhance document creation Supported team members in formatting and editing documents for clarity and professionalism Provided guidance on utilizing templates and tools for efficient workflow