Summary
Overview
Work History
Education
Skills
Timeline
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Demetric Patterson Jr

Lake Wales,FL

Summary

  • Hello my name is Demetric Patterson Jr. I am a hard-working individual who just recently graduated with my Bachelors Degree in Business Administration. I also have my Class A CDL license and I'm ready to work. Since I was young I always dreamed about working for a big energy company. My skills involve everything from performing rigorous physical labor, capable of working at heights and/or confined spaces, basic knowledge of materials used in line work, and punctual etc. Just a hard working and fast learning individual looking for his first opportunity at a upper level job. I want to build a career for my self and move up ranks while doing so.

Overview

7
7
years of professional experience

Work History

Lift Truck Operator/Safety Officer/Hazmat Inspector

Walmart
Winter Haven, FL
06.2020 - Current
  • Uses radios and hand signals to enhance performance and safety while effectively communicating between boom operator and ground personnel.
  • Operates multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
  • Communicates information to local population regarding scheduled or emergency outages.
  • Working with managers to get products down for orderfillers.
  • Making sure everyone is being safe and doing the right thing at work while being safe.
  • Being able to check the warehouse for ammo or any other chemical leaks etc.

Tree Climber

Hill's Tree Service
Applegate, Michigan
07.2021 - Current
  • Properly using a bucket truck to cut down trees.
  • Climbing trees to cut down trees in hard to reach places.
  • Efficiently removed deadwood from trees to promote overall health and prevent potential hazards to nearby structures or pedestrians.
  • Successfully completed emergency storm response jobs, safely removing fallen or damaged trees under tight deadlines.
  • Enhanced team productivity through clear communication and coordination during tree maintenance tasks.
  • Ensured proper rigging for safe and efficient tree removal, reducing the risk of injury or property damage.


Customer Relations Representative

State Farm
Winter Haven, FL
03.2024 - 10.2024
  • Managed client accounts, ensuring accurate record-keeping and timely follow-ups on outstanding issues.
  • Developed rapport with customers by maintaining clear communication lines, fostering trust, and demonstrating empathy.
  • Reduced response time by implementing efficient processes for handling customer requests and concerns.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Selling Auto, Life, Health, Commercial, Etc..

Delivery Associate

Home Depot
Lake Wales, FL
01.2020 - 06.2020
  • Making sure the customers online order is prepared in a timely manner and ready for pick up when they make it to the store or to be shipped out for delivery.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

Shift Leader

Dairy Queen Grill & Chill
Lake Wales, FL
02.2018 - 06.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Counting all the registers at the end of the shift.

Education

Bachelor of Science - Business Administration

University of Arizona
Tucson, AZ
08.2023

Associate of Arts - Liberal Arts And General Studies

Polk State College
Winter Haven, FL
11.2021

High School Diploma -

Lake Wales Senior High School
Lake Wales, FL
05.2020

Skills

  • Excel/ Project/Word
  • Class A CDL
  • Basic concepts of equipment set up and grounding
  • Basic knowledge of materials used in line work
  • Working with Individuals/Groups
  • Capable of working at heights and/or confined spaces
  • Perform rigorous physical labor
  • Fast learner/always wanting to learn more
  • Capable of receiving and following directions
  • Written/Oral Communication Skills
  • Organized
  • Always on time
  • Understands minimum approach distance
  • Setting poles and anchors
  • Able to assist in framing
  • Working out of bucket truck

Timeline

Customer Relations Representative

State Farm
03.2024 - 10.2024

Tree Climber

Hill's Tree Service
07.2021 - Current

Lift Truck Operator/Safety Officer/Hazmat Inspector

Walmart
06.2020 - Current

Delivery Associate

Home Depot
01.2020 - 06.2020

Shift Leader

Dairy Queen Grill & Chill
02.2018 - 06.2020

Bachelor of Science - Business Administration

University of Arizona

Associate of Arts - Liberal Arts And General Studies

Polk State College

High School Diploma -

Lake Wales Senior High School

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Demetric Patterson Jr