Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Demetric Turner

Stafford,VA

Summary

Customer-focused professional with a proven ability to enhance customer satisfaction and drive positive outcomes. Demonstrates strong interpersonal skills and effective problem-solving capabilities. Consistently delivers quality work while fostering excellent communication and teamwork. Committed to continuous learning and achieving organizational goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Information Systems Security Analyst Expert

GDiT
McLean, VA
01.2025 - Current
  • Monitored security systems for potential threats and vulnerabilities.
  • Assisted in analyzing security incidents and reports for future prevention.
  • Conducted routine checks of security protocols and procedures.
  • Collaborated with team members to ensure compliance with security policies.
  • Maintained documentation of security events and response actions taken.
  • Supported the implementation of new security measures and technologies.
  • Participated in training sessions on cybersecurity best practices and tools.
  • Provided assistance in developing security awareness materials for employees.
  • Monitored alerts generated by intrusion detection systems to identify potential attacks against corporate networks.
  • Monitored security access logs and analyzed system events for suspicious activity.
  • Analyzed web traffic logs to detect anomalies or malicious activities.
  • Executed risk assessment and data processing system performance tests to verify and configure security settings for data processing and network access.
  • Implemented network security measures such as firewalls, intrusion detection systems, antivirus software.
  • Updated existing documentation such as disaster recovery plans, incident response plans.
  • Promoted security awareness among employees and clients to alleviate risks and breaches.
  • Responded quickly to emerging threats through patching of vulnerable systems or updating firewall rulesets.
  • Conducted vulnerability scans of corporate networks to identify weaknesses in the system.

Delegated Authorization Officer Representative

Rividium DBA Triple Cyber Solutions
Springfield, VA
08.2024 - 01.2025
  • Managed daily operational tasks to support cybersecurity initiatives.
  • Assisted in monitoring security systems for potential threats and vulnerabilities.
  • Collaborated with team members to ensure compliance with security protocols.
  • Participated in training sessions to enhance knowledge of cybersecurity tools.
  • Conducted routine audits of security measures and reported findings to supervisors.
  • Provided administrative support for project documentation and reporting processes.
  • Engaged in team meetings to discuss ongoing cybersecurity challenges and solutions.
  • Maintained organized records of operations and incident reports for reference.
  • Led training and development programs to enhance team skills and performance.
  • Directed the allocation of resources for project and operational needs.
  • Monitored and reported on operational performance metrics.
  • Managed team of professionals to ensure operational efficiency and effectiveness.
  • Facilitated stakeholder meetings to align on strategic initiatives.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Implemented customer retention strategies to minimize turnover and build loyalty.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Information Systems Security Officer (ISSO)/Information Security Analyst

ManTech
Chantilly, VA
06.2020 - 08.2024
  • Conducted risk assessments to identify vulnerabilities in network infrastructure.
  • Developed security policies and procedures for information systems protection.
  • Implemented security controls to safeguard sensitive data and systems.
  • Monitored network traffic for suspicious activities and potential threats.
  • Collaborated with IT teams to enhance cybersecurity awareness among staff.
  • Reviewed and updated incident response plans for effective threat management.
  • Ensured compliance with government regulations and industry standards for security.
  • Evaluated network architecture designs to identify potential vulnerabilities.
  • Ensured that all patches were applied promptly across the entire IT infrastructure.
  • Conducted regular security audits to ensure compliance with established guidelines.
  • Created detailed reports outlining findings from security reviews and audits.
  • Implemented user authentication protocols such as two-factor authentication.
  • Coordinated incident response efforts when a breach was detected.
  • Investigated data breaches and other cyber-security incidents.
  • Recommended corrective actions to address identified risks or vulnerabilities.
  • Collaborated with internal teams to develop comprehensive disaster recovery plans.
  • Monitored security systems for unauthorized access and suspicious activity.
  • Documented all changes made to the organization's IT infrastructure to ensure compliance with industry regulations.
  • Performed risk assessments of existing IT infrastructure.
  • Made recommendations to improve security procedures and systems.
  • Worked closely with fellow security personnel to remedy and alleviate technology issues.
  • Designed and implemented plans to secure computer files against breach, destruction, or accidental modification.
  • Updated computer security policies and procedures upon learning of new risks.
  • Collaborated with IT teams to enhance cybersecurity measures and protocols.
  • Monitored security incidents and responded to alerts in real-time.
  • Monitored alerts generated by intrusion detection systems to identify potential attacks against corporate networks.
  • Analyzed web traffic logs to detect anomalies or malicious activities.
  • Identified potential security risks, vulnerabilities and threats to the organization's systems and networks.
  • Updated existing documentation such as disaster recovery plans, incident response plans.
  • Investigated reported information security incidents by analyzing log files, conducting interviews with involved personnel.
  • Coordinated security updates to avoid outages and downtime.
  • Collaborated with stakeholders to implement and update disaster recovery plans.

Account Manager/Information Security Specialist

Allied Universal Security Services, Systems and Solutions
Richmond, VA
01.2020 - 06.2020
  • Managed client accounts to ensure service delivery met expectations.
  • Coordinated communication between clients and operational teams.
  • Developed and maintained strong relationships with key clients.
  • Assisted in resolving client inquiries and concerns promptly.
  • Monitored service contracts for compliance and performance standards.
  • Provided training to new staff on account management processes.
  • Prepared reports on account status for internal review meetings.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Renewed existing accounts by building relationships with clients.
  • Analyzed client data and identified opportunities for growth.
  • Onboarded new team members to integrate into organization.
  • De-escalated customer interactions by providing alternative solutions to issues.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Fostered a culture of continuous improvement by sharing best practices and lessons learned with the broader account management team.
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
  • Analyzed security alerts to determine appropriate response strategies and actions.
  • Participated in incident response exercises with other IT staff members to improve response time during real-world events.
  • Conducted periodic audits of physical locations hosting critical IT assets such as servers or switches.
  • Managed user accounts including creating new accounts as needed or disabling inactive ones.
  • Conducted vulnerability scans using automated tools to identify areas of risk within the network infrastructure.
  • Audited networks and security systems to identify vulnerabilities.
  • Investigated information security breaches to identify vulnerabilities and evaluate damage.
  • Collaborated with stakeholders to implement and update disaster recovery plans.

Program Manager/ Account Manager/Information Security Specialist

Securitas Critical Infrastructure Services, Inc.
Springfield, VA
11.2014 - 01.2020
  • Led cross-functional teams to streamline project workflows and communication.
  • Developed project plans that defined scope, timelines, and resource allocation.
  • Coordinated stakeholder meetings to gather requirements and address concerns effectively.
  • Managed risks by identifying potential issues and implementing mitigation strategies.
  • Facilitated training sessions to enhance team skills and project knowledge.
  • Implemented process improvements that increased team collaboration and efficiency.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
  • Assessed program performance against key performance indicators (KPIs) and objectives, making data-driven decisions to guide strategic direction.
  • Guided the strategic planning and goal-setting process for programs, aligning initiatives with organizational vision and priorities.
  • Monitored performance metrics to ensure timely completion of tasks.
  • Coordinated the integration of multiple projects within the program, ensuring cohesive progress and efficient resource allocation.
  • Conducted regular meetings with team members to review progress and address any issues or concerns.
  • Developed and implemented comprehensive program management plans, incorporating strategies for risk mitigation and contingency planning.
  • Managed client accounts and developed strong relationships with key stakeholders.
  • Monitored network traffic for suspicious activities and threats.
  • Conducted risk assessments to identify vulnerabilities in systems.
  • Provided training sessions on best security practices to staff.
  • Managed incident response plans for potential data breaches.
  • Performed regular reviews of access control lists to ensure only authorized personnel had access to sensitive information.
  • Participated in incident response exercises with other IT staff members to improve response time during real-world events.

Security Specialist/Help Desk Administrator

Walmart Distribution Center IT Systems Department
Gordonsville, VA
05.2009 - 11.2014
  • Monitored security systems to ensure facility safety and compliance.
  • Investigated security breaches and reported findings to management with recommendations for improvement.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Resolved network connectivity issues.
  • Installed and configured operating systems, application software, and system management tools.
  • Provided technical support to customers via phone, email and in-person.
  • Conducted regular security assessments and audits for risk identification.
  • Implemented access control measures to protect sensitive areas effectively.
  • Reviewed security policies and updated them based on best practices and regulations.
  • Ran routine security checks, suggesting improvements as necessary.
  • Investigated incidents related to security breaches and conducted forensic analysis of compromised systems.
  • Analyzed system performance data in order to optimize security controls for better efficiency.
  • Ran background checks on newly hired employees and job candidates.
  • Administered cybersecurity measures to protect sensitive data from cyber threats.
  • Developed and enforced security policies and procedures to protect organizational assets.
  • Identified suspicious activity to determine appropriate response.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Evaluated software or hardware to recommend improvements or upgrades.
  • Maintained audit trail and statistical records of problems and conditions reported by client.

Education

High School Diploma -

Madison County High School
Madison, VA
06-2000

Skills

  • Intrusion detection and incident response
  • Vulnerability assessment and risk management
  • Security protocols and compliance
  • Cybersecurity governance
  • Project coordination
  • Process improvement
  • Effective communication
  • Documentation management
  • Problem solving
  • Team collaboration
  • Stakeholder engagement
  • Data loss prevention

Certification

Certifications:

ISACA Certified Information Security Manager (CISM) since 11/2024

CompTIA Advanced Security Practitioner CE (CASP+)- since 04/07/2021

CompTIA Security + CE Certified- since 03/02/2020

Timeline

Information Systems Security Analyst Expert

GDiT
01.2025 - Current

Delegated Authorization Officer Representative

Rividium DBA Triple Cyber Solutions
08.2024 - 01.2025

Information Systems Security Officer (ISSO)/Information Security Analyst

ManTech
06.2020 - 08.2024

Account Manager/Information Security Specialist

Allied Universal Security Services, Systems and Solutions
01.2020 - 06.2020

Program Manager/ Account Manager/Information Security Specialist

Securitas Critical Infrastructure Services, Inc.
11.2014 - 01.2020

Security Specialist/Help Desk Administrator

Walmart Distribution Center IT Systems Department
05.2009 - 11.2014

High School Diploma -

Madison County High School